99
Define
Reasons
Prerequisites:
§
None
Where
§
Main Menu\Advanced\Site Types
Reasons
The reasons must be given when revaluing or devaluing a card or account, applying a discount, reimbursing returned goods
or when a user is reporting himself absent. The valid reasons for these actions can be declared here.
When creating a new valid reason the reason type must first be set, these are explained in the table below:
Reason Types
Absence
This reason is one of the possible reasons to be absent from work
or school in the used absent system
Deduct
Money is directly taken from the account or card via the Inepro
Back Office Manger. This reason will describe why.
Discount
The reason that the user has received this discount
General
All other events
Reload
Money is directly added to the account or card via the Inepro Back
Office Manger. This reason will describe why.
Return
The user returns a product or denies a service and wants his
money back. This reason will describe why.
Reason
Reason Type
One of the Reason Types as described in the table above
Reason Code
An arbitrary code assigned by the employee to identify the
reason.
Description
A description of the reason.
External ID
Absence Reason are often taken from an external absence
system, this ID should be the same as the ID in the external
system and may be used to synchronise between the two
systems.
Содержание Back Office Suite
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