Imagine Videotek VTM-2400, Инструкция по установке и эксплуатации

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Introduction
4 VTM-2400 Installation and Operation Handbook
Service and Support
For service support, telephone the Customer Service Department at 888-534-8246 . If the
problem cannot be resolved over the telephone and the instrument must be shipped to
Imagine Communications for service or repair:

Obtain a Return Authorization (RA) number from the Imagine Communications
Customer Service Department.

Attach a tag to the unit with:
−
Your company name, address, and telephone number
−
The name of the contact person at your company
−
The RA number
−
The unit serial number
−
An explanation of the problem

To prevent shipping damage, pack the unit the in the manner that it was packed when
received when returning for service. If possible, use the original packing materials in
the original shipping container.
Ship the unit to:
Imagine Communications
(Address to be provided by Imagine Communications Customer Service Department)
Attn: RA xxxx (where xxxx is the RA number)Attn: RA
xxx
(where
x
is the RA number)
Email:
BCDService@imaginecommunications.com