MSD-402 User’s Guide
117
Problem
Cause/Check item/Solution
Page
It takes a long time to
output video after video
input is switched.
If you set the HDCP output to “HDCP INPUT ONLY”, some sink devices
may fail HDCP authentication. In this case, it may temporarily not output
video and audio when a channel signal without HDCP support is input and
then is switched to a channel signal with HDCP support is input. In this
case, set the HDCP output setting to “ALWAYS”.
Part of the bitmap is cut
off, or bitmap is not
displayed on the full
screen.
If the bitmap resolution and output resolution do not match, the bitmap
may be partially cut off or may not be displayed on the full screen,
depending on settings of the aspect ratio and display position. In this case,
set the aspect ratio and display position as necessary.
●
PinP output
PinP output cannot be
displayed.
Set “
7.2 Switching input channel (P.22)
” to other than
“
OFF”, and set
”
to “
ON”.
-
Settings of the display position or size are not changed?
●
Audio output
Audio is not output.
If audio is not output, first check the error code in “
”. (The MSD has multiple output connectors. Find the error
code of the output connector that does not output audio.)
・
Error message: “Audio Mute”
Turn “
” to “OFF”.
・
Error message: “Not DDC Power”
Ensure that the source device is connected and turned on.
・
Error message: “No Signal”
Signal is not input. Check [12], [13],and [15]
・
Error message: “AV Mute Received”
There may be problems in the source device side or HDCP
authentication. Check [12].
・
Error message: “HDCP Audio Mute”
If the display device or AV amplifier does not support HDCP, only
audio without content protection (such as analog input) is output; audio
is not output when signal with content protection is input. Some
HDMI/DVI devices will check if the connected device is HDCP
compliant and determines whether to output HDCP signals or not. As
the MSD is HDCP compliant, audio may not be output if the MSD is
connected to a sink device or AV amplifier that does not support
HDCP. In this case, disable HDCP input from the input device in “
”.
・
Error message: “Not AUDInfoFrame”
There are problems in the source device.
・
Error message: “Compressed Audio”
LCD monitors may not output compressed audio, such as Dolby
Digital, DTS, and so on. If playing contents with compressed audio
(such as Blu-ray disc), check the audio output setting. Audio signal
output from the source device can be controlled by setting EDID.