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00U07352240-A_ EN

AHP60 14/18 kW -

Installation, Use and Maintenance

6. TROUBLESHOOTING

6.1.

Troubleshooting of failures without error code

Problems encountered

Cause

Solution

HMI off with heat pump

powered up

Power supply phase reversal

Reverse the cabling between 2 power supply

phases

Error 495 on Ecomod heat

pump control or heat pump

unit does not follow the

Ecomod heat pump control

instruction

No bus dialog between heat

pump controller and Ecomod

Heat Pump Control unit

Power up the heat pump.

Pair Ecomod heat pump control and heat pump

unit : leave the Ecomod heat pump control

powered up, switch the heat pump unit power

supply on / off for a few seconds.

HMI blocked, cannot operate

the heat pump unit in backup

mode

heat pump unit in Ecomod heat

pump control slave mode

Cancel the Ecomod heat pump control and heat pump

unit pairing: power down the Ecomod heat pump control

or disconnect the communication bus between the 2

then switch the heat pump unit on / off for a few seconds.

6.2. Error codes and repair

When the heat pump is at fault, it displays OFF and the alarm light is on. To see the error code, you must use PRG2

twice.

If an automatic reset fault appears, the heat pump restarts at the latest 6 minutes after the error code disappears.
In the event of a fault requiring manual reset, the fault is cleared by powering down the heat pump.

Code Description

Cause

Solution

E000

External

safety

element

triggered

Activates the ON/OFF input

remotely, input open

• Closes the digital input X15.1/15.2

E001

High

pressure

error

The pressure sensor detects

a pressure that is higher than

the “high pressure setpoint”

(41.5 bar).
It is reset when the pressure

drops back down below 32.5

bars.
If the error occurs more than 3

times in an hour, it needs to be

reset manually

• Check if an error occurs even when the mode is

changed, by checking the operation of the 4 way

valve (4WV)

• Check that the position of the unit respects the

minimum distances (see paragraph 3.4.2).

• Check the electronic expansion valve EEV is

operating and attached correctly.

• Check the fan is operating correctly; if it is not

operating, check the presence of the 230 Vac on

CN1 on the FD1/FD2 boards. Check the connection

between the CN2s and the fan.

Содержание ECOMOD AHP60 14 kW

Страница 1: ...rm to the safety and performance speci cation that we require Do not use reconditioned or copy parts that have not been clearly authorised by Ideal For the very latest copy of literature for speci cat...

Страница 2: ......

Страница 3: ...ns 37 4 PRE REQUISITES BEFORE COMMISSIONING 42 4 1 Verification before switching on 42 4 2 Switching On 43 4 3 Commissioning 43 4 4 Adjustment of the heat pump hydraulic flow 43 4 5 Operating diagram...

Страница 4: ...ODUCT LIFE 68 Symbols used in this document INFORMATION This symbol draws attention to comments CAUTION Failure to comply with these instructions may cause damage to the installation or to other objec...

Страница 5: ...accordance with the prevailing regulations and code of practice in particular The legislation on the handling of refrigerants Current I E E BS7671 Wiring Regulations CAUTION This device must be mainta...

Страница 6: ...and work on the machine The elements indicated below are not exhaustive given the diversity of the possible installations and interventions they cannot be considered as an undertaking as to the respo...

Страница 7: ...ene measures Do not smoke PHYSICAL AND CHEMICAL PROPERTIES Colour Colourless Smell Ethereal Hardly perceptible in low concentrations Boiling point 51 7 C at atm press Flash point 648 C Lower flammabil...

Страница 8: ...igerants which may only be carried out by specialised technicians or qualified personnel and return it to the supplier Precautions related to the installation of the refrigerant If local construction...

Страница 9: ...not frost free we recommend that this situation be temporary so as not to alter the system s performance permanently Do not forget to flush the system once the room is frost free If glycol water is us...

Страница 10: ...ry side The electrical connections will only be made when all of the other assembly operations attachment assembly have been carried out Never use a socket for the power supply CAUTION The contract wi...

Страница 11: ...01 07 2022 11 70 Example of recommended connection diagram non exhaustive COMMAND VIA ELECT CABINET TO EXPANSION SYSTEM...

Страница 12: ...technician must receive the appropriate training and instruction for their tasks in safe conditions Operators should be familiar with personal protective equipment and accident prevention rules prescr...

Страница 13: ...see Refrigerant Material Safety Data Sheet You should know that refrigerants may not develop an odor For any intervention on the heat pump system Wear appropriate PPE especially gloves and goggles En...

Страница 14: ...14 70 00U07352240 A_ EN AHP60 14 18 kW Installation Use and Maintenance...

Страница 15: ...values communicated in chap ter 2 4 1 2 3 Definitions Change to monobloc heat pump to be installed outdoors only for heating and or domestic hot water application air water The outdoor air is the ene...

Страница 16: ...h 2 40 3 10 Useful head 1 kPa 61 33 Energy efficiency Water 35 C 55 C Class A A A A Compressor Type Twin Rotary DC Inverter Twin Rotary DC Inverter Oil type ESTER OIL VG74 ESTER OIL VG74 Number of com...

Страница 17: ...ice kg 136 141 The above performances are given for the following operating conditions as per the standard 14511 2018 1 Heating external air temperature 7 dry C temperature Ts 6 C humid temperature Th...

Страница 18: ...of the regulation UE 813 2013 dry temperature humid temperature of the external air 7 C 6 C in out water temperature 47 55 C The tolerance on the value of the total acoustic power level is 2 dB A The...

Страница 19: ...e outside air 7 C 6 C water temperature inlet outlet 47 55 C The tolerance on the value of the total sound power level is of 2dB A Value is determined according to EN 12102 1 2017 used in conjunction...

Страница 20: ...HP60 14 18 kW Installation Use and Maintenance 2 5 Description 2 5 1 Models AHP60 14 18 kW Figure 1 Frame sizes in mm for both 14kW and 18kW Front view RH side view LH side view Top view IN OUT 1 M G...

Страница 21: ...from the front plate then push the panel downwards to free the interlocking tabs view A pull the panel forwards to release it 3 Remove screw number 12 and those on the battery side of the appliance T...

Страница 22: ...indicated especially if combined with low water flow rates there may be anomalies in the operation of the unit or in the most critical cases the safety devices may be tripped 2 6 2 Operating ranges T...

Страница 23: ...flow rate controller Note the water flow rate controller is used to avoid the failure of the anti freeze sensor due to insufficient flow rate but does not guarantee the minimum flow rate required for...

Страница 24: ...ramps steps or disconnected doors that could affect movement and damage the unit 3 Ensure that the unit is kept vertical while it is being moved 4 Before moving the unit check that the equipment is su...

Страница 25: ...l waste in livestock farms or gas emissions from agricultural machinery A few elements to watch for are also shown in Table on page 27 Determining which corrosive elements are present in the environme...

Страница 26: ...appliance does not disturb neighbours or users noise level draughts caused low temperature of the air blown causing a risk of freezing plants in its path Exterior installation on a roof or in an open...

Страница 27: ...cturers Oxides Nitrogen oxides NOX x x x Sulphur oxides SxOy x x Carbon oxides x x Volatile gases or liquids Sulphurs x x x Hydrogen fluoride x x Ozone x x Nitrous oxide Methane x Volatile Organic Com...

Страница 28: ...o reduce the risks it is advisable to study the vibration transmissions from the machine to the building as well as piping reverberation 3 3 2 1 Principle of reflection of the noise emitted Inner cour...

Страница 29: ...0 500 500 Figure 6 Minimum installation clearances around the outdoor unit A B D C E IMPORTANT Do not clog or cover the ventilation openings on the top cover 3 3 3 Minimum technical clearances By foll...

Страница 30: ...Figure 7 Minimum clearances and types of installation Installation under a shelter or an alcove causes the unit s performances to drop To limit this drop an alcove must have 2 open opposite faces in t...

Страница 31: ...he regulations in force Before making the hydraulic connections the supply pipes must be cleaned to avoid contami nating the tank with metal or other types of particles The Plumbing British standard m...

Страница 32: ...er are not fitted to the system the warranty is immediately void The filter and filter decanter must be kept clean so please always ensure they are clean after installation of the appliance and check...

Страница 33: ...first case it is essential to clean before connecting the new heat pump In the second case fitting a filter on the heat pump return will capture any loose deposits The cleaning performed prior to inst...

Страница 34: ...ecialists which can provide the appropriate treatment based on the characteristics of the installation and a monitoring agreement with a guarantee as to the results In the case of a unit where the wat...

Страница 35: ...in position 0 Add water until the pressure of the hydraulic circuit reaches 2 bar The P vent operates automatically run the pump to readjust the pressure Check that there are no leaks After the Start...

Страница 36: ...ent is delivered closed from the factory It must be opened so that it can evacuate the air 3 5 6 1 Precautions when connecting the water supply Supervise all of the operations for connecting the water...

Страница 37: ...arby may cause suffer electromagnetic disturbances to from the unit Be aware of this risk on the installation site We recommend powering the unit electrically with an adequate line and protections and...

Страница 38: ...ations must be carried out when the heat pump is stopped and after disconnecting the electrical power supply These operations must only be carried out by QUALIFIED PERSONNEL Remove the cover without r...

Страница 39: ...emoved last when the unit is disconnected In the power cable comes loose make sure that the active conductors are powered before the earth wire A proximity switch with adequate breaking capacity must...

Страница 40: ...h 2 5 2 The terminal block must be connected in compliance with the remarks below Figure 12 Terminal block APHP60 14 18 kW CAUTION It is important to separate high voltage cables from very low voltage...

Страница 41: ...se voltage 230 50Hz 5 A resistive 1A inductive X 14 1 X 14 2 Default programmable output of heat pump Attention this is not factory configured set to H85 47 Inverter contact withstands single phase vo...

Страница 42: ...e appliance s rating plate Ensure that the voltage is definitive and within the tolerance limits 5 Before switching on check if all of the cover panels have been fitted and attached with the appropria...

Страница 43: ...ing is required before the planned commissioning date back up generators may be used Ecomod heating system only via the tank back up resistors Ecomod hot water system via the gas boiler and the coil t...

Страница 44: ...44 70 00U07352240 A_ EN AHP60 14 18 kW Installation Use and Maintenance Figure 13 Operating diagram 4 5 Operating diagram 4 5 1 14 18 kW...

Страница 45: ...bottle ST1 Temperature sensor on suction line F Dehydration filter DT1 Compressor outlet temperature sensor SV Pressure socket PSHC 1 1 HP pressure switch automatic reset R1 Housing resistor IN1 Inle...

Страница 46: ...52240 A_ EN AHP60 14 18 kW Installation Use and Maintenance 4 6 HMI Navigation U User S Password protected specialist 195 Only in case of default in progress Only if USB flash drive detected with the...

Страница 47: ...LED ON LED if the compressor is active OFF if the compressor is switched off FLASHING if timer is counting down to start the compressor Not used in this application Frost free resistor LED ON LED if t...

Страница 48: ...B stick is present see software instructions Firmware version Fir Installer Error history Hist Installer Only if there is data in the history Access the PSS menu to enter the maintenance technician pa...

Страница 49: ...S menu to enter the maintenance technician password 195 and to activate access to a higher level Once you have fully exited the menus the password privileges are lost and the password needs to be ente...

Страница 50: ...and repair When the heat pump is at fault it displays OFF and the alarm light is on To see the error code you must use PRG2 twice If an automatic reset fault appears the heat pump restarts at the lat...

Страница 51: ...y it is stopped and the error message E008 is displayed This error needs to be reset manually if the compressor is stopped more than 3 times in an hour Check the fan is operating correctly Check the c...

Страница 52: ...or is attached correctly to the terminals CN2 5 6 E641 Failure of the compressor discharge sensor intervention of the manual reset pressure switch closed 42 8bar open 34bar The DT1 sensor is faulty or...

Страница 53: ...igh pressure sensor failure The HP1 high pressure sensor is defective Check that the HP1 sensor is attached correctly to the terminals CN1 3 4 E801 Inverter board communication error The communication...

Страница 54: ...o coupler OPT1 is defective or not powered Check the fan fuse If the functional diagram connections are all present Check Check if opto coupler OPT1 is powered if there is a 12V voltage between the te...

Страница 55: ...circuit break Check heatsink temperature sensor wiring replace inverter board 8 Communication error between inverter card and main board Incorrect communication cabling communication error Replace the...

Страница 56: ...Causes Solutions E 881 Supply voltage out of bounds 7 protection DC power surge Tension High AC input Poor input wiring of food Check power at source voltage Check power source wiring 6 Protection DC...

Страница 57: ...cases we recommend filling the system using an external tap that has been fitted by the installer 7 2 Filling the outdoor unit with water Refer to paragraph 3 6 4 7 3 Prolonged shutdown The methods f...

Страница 58: ...where it is necessary to desolder the pipes we strongly recommend cutting the pipes and not desoldering them with a torch as the flame may trigger the combustion of any oil present It is forbidden to...

Страница 59: ...on the hydraulic circuit X Clean the finned battery with compressed air X Check if the electrical terminals inside the electrical cabinet and on the compressor termianals are attached correctly X Tigh...

Страница 60: ...out the cleaning treatment every three months Wash preferably with hot water 40 60 C and a pH neutral detergent then rinse thoroughly with cold water 50 L m If the maintenance personnel notices that t...

Страница 61: ...qualified technical personnel Place the appliance in a suitable place where there is no risk of leakage of flammable gas Make the installation area inaccessible to third parties Presence of dust wate...

Страница 62: ...r R32 This refrigerant detector must not generate sparks and must be properly sealed 3 Extinguisher A CO2 or powder extinguisher must be available for the following situations Topping up the refrigera...

Страница 63: ...cause corrosion Exception refrigerant lines must be made of corrosion resistant materials or be sufficiently protected against corrosion 7 Checking the electrical components The following safety check...

Страница 64: ...rk on components suitable for use in flammable atmospheres While we cannot completely rule out exceeding the permissible voltages and currents permanent capacitive or inductive loads must not be conne...

Страница 65: ...circuit for repair or other reasons it should be done according to standard procedures In general special care must be taken with regard to the flammability of the refrigerant The following procedure...

Страница 66: ...f drain equipment We recommend that first of all the refrigerant is recovered Before draining take samples of the oil and refrigerant if the refrigerant needs to be treated The important factor is tha...

Страница 67: ...must contain a safety valve and shut off valves that are firmly attached and in good condition Empty recycling bottles are evacuated and must be cooled down before the suction process if possible The...

Страница 68: ...symbol above must not be put with domestic waste and must be collected separately When the appliance has reached the end of its life cycle and needs to be replaced a number of recommendations must be...

Страница 69: ...s with appropriate technical training obtained through courses recognised by the competent authorities The same precautions described in the previous paragraphs must be followed Special attention must...

Страница 70: ...2 Ideal is a trademark of Ideal Boilers Registered Office Ideal Boilers Ltd PO Box 103 National Avenue Kingston Upon Hull HU5 4JN Tel 01482 492251 Fax 01482 448858 Registration No London 322 137 Ideal...

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