IBM xSeries 260, Руководство пользователя

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Chapter 8. Hardware Problem Determination
Problem Determination Using the Stand-alone or Online Diagnostics
Use this procedure to obtain a service request number (SRN) when you are able to
load the Stand-alone or Online Diagnostics. If you are unable to load the Stand-alone
or Online Diagnostics, go to “Problem Determination When Unable to Load
Diagnostics” on page 8-10. The service organization uses the SRN to determine
which field replaceable units (FRUs) are needed to restore the system to correct
operation.
Step 1. Considerations before Running This Procedure
Note: See the operator manual for your ASCII terminal to find the key sequences
you need to respond to the diagnostic programs.
Ÿ
The diagnostics can use a display connected to the video port or a ASCII
terminal attached to a serial port.
Ÿ
This procedure asks you to select the type of diagnostics you want to run. If you
need more information about the types, see Chapter 5, “Using the Stand-alone
and Online Diagnostics” on page 5-1.
Ÿ
ISA adapters cannot be detected by the system. The ISA adapter Configuration
Service Aid allows the identification and configuration of ISA adapters for
Stand-alone Diagnostics. ISA adapters must be identified and configured before
they can be tested.
Ÿ
Go to “Step 2.”
Step 2
Are the Online Diagnostics installed on this system?
NO Go to “Step 15” on page 8-8.
YES Go to “Step 3” on page 8-2.
Chapter 8. Hardware Problem Determination
8-1