Table
16.
Symptom-to-FRU
index
(continued)
Problem
indicator
Component
Possible
cause
Possible
solutions
All
green
LEDs
are
off
All
CRUs
Subsystem
power
is
off
Check
that
all
expansion
enclosure
power
cables
are
plugged
in
and
the
power
switches
are
on.
If
applicable,
check
that
the
main
circuit
breakers
for
the
rack
are
powered
on.
AC
power
failure
Check
the
main
circuit
breaker
and
ac
outlet.
Power
supply
failure
Replace
the
power
supply.
Midplane
failure
Contact
an
IBM
technical
support
representative
to
service
the
expansion
enclosure.
Amber
LED
is
flashing
Drive
CRUs
Drive
identity
is
in
process
No
corrective
action
needed.
ESM
port
bypass
An
FC
loop
initialization
process
(LIP)
is
being
generated
in
the
drive
loop
due
to
a
faulty
component.
Use
the
Read
Link
Status
window
in
the
Storage
Manager
Client
Subsystem
Management
window
and
the
storage
subsystem
event
logs
to
isolate
the
faulty
component.
One
or
more
green
LEDs
are
off
Power
supply
CRUs
Power
cable
is
unplugged
or
switches
are
turned
off
Make
sure
that
the
power
cable
is
plugged
in
and
that
the
switches
are
turned
on.
All
drive
CRUs
Midplane
failure
Replace
the
midplane.
Contact
an
IBM
technical
support
representative.
Several
CRUs
Hardware
failure
Replace
the
affected
CRUs.
If
this
does
not
correct
the
problem,
replace
the
ESMs,
followed
by
the
midplane.
Contact
an
IBM
technical
support
representative.
The
DS4000
was
not
powered
on,
or
all
Fibre
Channel
connections
between
the
EXP100
and
the
storage
subsystem
failed.
Perform
one
of
the
following
actions:
v
Power
on
the
storage
subsystem.
v
Verify
that
the
Fibre
Channel
connections
between
the
EXP100
and
the
storage
subsystem
are
made.
Front
panel
Power
supply
problem
Make
sure
that
the
power
cables
are
plugged
in
and
that
the
power
supplies
are
turned
on.
Hardware
failure
If
any
other
LEDs
are
lit,
replace
the
midplane.
Contact
an
IBM
technical
support
representative.
Chapter
4.
Hardware
maintenance
101
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