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Troubleshooting
E
In the right-hand frame, right-click
VariableCacheDir
, and select
Modify
.
E
In the Edit String dialog, replace the pathname with the drive letter and pathname of the new
Web site folder and click
OK
.
E
You must reboot your machine before the changes take effect.
My site uses Microsoft ISA. Are there any changes I need to make in order to run IBM
SPSS Data Collection Interviewer Server Administration?
If you have Microsoft Internet and Security Acceleration (ISA) installed, you may encounter
problems if your site has machines that have different names or IP addresses depending on
whether they are being accessed via an intranet or via the Internet. Typically, if a user runs IBM®
SPSS® Data Collection Interviewer Server Administration from the Internet and starts an activity,
Interviewer Server Administration will fail when the user ends the activity. This is because it tries
to return the user to Interviewer Server Administration using the server’s intranet name or IP
address rather than the Internet name or IP address that the user originally used. To avoid this
problem, make the following changes:
E
Open ISA and select the Action tab.
E
Select
Send the original host header to the publishing server instead of the actual one
.
E
Click
OK
.
For further information refer to
http://support.microsoft.com/?kbid=838252 (
http://support.microsoft.com/?kbid=838252
)
I’m installing onto Windows XP, and the installation fails when I click
Next on the mrInterviewData IBM SPSS Data Collection Interviewer Server
Administration Database Setup page
When you click
Next
on the mrInterviewData IBM® SPSS® Data Collection Interviewer Server
Administration Database Setup page, the installation procedure runs a script to verify it can
communicate with the database server named on this page. If you are installing applications on
a machine running Windows XP (this is supported for demonstration machines only), you may
fi
nd that the installation procedure fails at this point with the message “The procedure entry point
SetFileSecurityI could not be located in the dynamic link library MSDART.DLL,” regardless of
the server name you enter and whether you can communicate with the server in other ways.
This is due to a problem with the operating system, which you should be able to resolve by copying
the
msdart.dll
fi
le to be
msdart32.dll
. You’ll
fi
nd the
fi
le in
c:\Windows\system32
. Once you have
created a copy with the new name you should be able to install applications with no problems.
