IBM Power System POWER7 Series, Общие процедуры обслуживания

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Performing a service processor dump using the control panel:
A service processor dump is a collection of data from a service processor either after a failure, external
reset, or manual request. If you do not have an Hardware Management Console (HMC), you can use the
control panel to perform a service processor dump.
Use this procedure only under the direction of your next level of support or your service provider, after
first providing to your next level of support or service provider a dump of the operating system.
If you do not have an HMC, follow these steps to perform a service processor dump:
1. On the control panel, select manual mode.
2.
Use the increment or decrement buttons to select
function 43
(service processor dump).
3. Press Enter on the control panel.
4.
Is
00000000
or
FF
displayed on the control panel for more than 30 seconds?
v
Yes : The service processor or server firmware is not responding to a request from the control panel.
Contact your next level of support or your hardware service provider. This ends the procedure.
v
No : An attention SRC A1xx 3043 is displayed, which indicates that function 43 has been selected.
5. Perform the following steps:
a. Reselect function 43 and press Enter on the control panel.
b. Switch back to normal mode, and wait for the dump to complete.
6. For details on how to copy, report, or delete a dump after you have completed a dump, refer to
“Managing dumps” on page 62.
Performing a service processor dump using the Advanced System Management Interface:
A service processor dump is a collection of data from a service processor either after a failure, external
reset, or manual request. You can use the Advanced System Management Interface (ASMI) to perform a
service processor dump.
Use this procedure only under the direction of your next level of support or your service provider, after
first providing to your next level of support or service provider a dump of the operating system.
To perform a service processor dump using the ASMI, see Initiating a service processor dump.
Copying a dump
Use this procedure to copy a current platform dump or current main storage dump when the main
storage dump auto copy option is disabled. Copying the current dump allows another dump of the same
type to be created.
Note: If you have a management console, you must manage your platform dumps with the management
console.
Copying a dump by using a management console:
You can copy a dump by using the Hardware Management Console (HMC) or the IBM Systems Director
Management Console (SDMC).
Note:
If you have a management console, you must manage your platform dumps with the management
console. However, you will need to manage IBM i main storage dumps with the IBM i service tools.
To copy a dump by using the HMC, complete the following steps:
1. In the navigation area, open Systems Management .
2. Select the server and open it.
Common service procedures
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