IBM INTELLISTATION E PRO 6204, Руководство пользователя

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Chapter 6. Solving problems
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User Aborted This result occurs when you stop the
diagnostic test before it is complete.
Not Applicable This result occurs when you specify a
diagnostic test for a device that is not
present.
Aborted This result occurs when the test could not
proceed because of the system
configuration.
Warning This result occurs when a possible problem
is reported during the diagnostic test, such
as when a device that is to be tested is not
installed.
Test Specific String is additional information that is used to analyze the problem.
Starting the diagnostic programs
The IBM Enhanced Diagnostics programs isolate problems from your computer
hardware and software. The programs run independently of the operating system and
must be run either from a CD or diskette . This method of testing is generally used
when other methods are not accessible or have not been successful in isolating a
problem suspected to be hardware related.
A Device Driver and IBM Enhanced Diagnostics CD comes with your computer. You
can also download the latest image of the diagnostics programs from
http://www.ibm.com/pc/support/ on the World Wide Web.
Using the Device Driver and IBM Enhanced Diagnostics CD
Be certain that your computer will start up with the CD-ROM drive as the first startup
device. If not, use the IBM Setup Utility to change your first startup device. For
information on how to use the IBM Setup Utility, see Access IBM, or refer to “Using the
IBM Setup Utility program” on page 27.
Do the following to run the Device Driver and IBM Enhanced Diagnostics CD:
1. Insert the Device Drivers and Enhanced Diagnostics CD into the CD-ROM drive.
2. Turn off your computer and any attached devices.
3. Turn on all attached devices; then turn on your computer.
4. Follow the instructions on the screen.
5. When you finish running the IBM Enhanced Diagnostics and Utilities program,
exit from the program and remove the CD from the drive.
6. If you used the IBM Setup Utility to change the first startup device, restore it to the
original setting.
Creating an IBM Enhanced Diagnostics diskette
The IBM Enhanced Diagnostics diskette is used to test hardware components on your
computer.
You can create an IBM Enhanced Diagnostics diskette one of three ways:
• Create a diskette using Access IBM
• Download a program image from the World Wide Web
• Create a diskette from the Product Recovery Program