IBM BladeCenter HS20 Type 8843, Инструкция по установке и эксплуатации

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Symptom Suggested action
Wrong characters appear on
the screen.
If the wrong language is displayed, update the firmware or operating system with the
correct language in the blade server that has ownership of the monitor.
If the problem remains, call for service.
Mouse problems
Symptom Suggested action
The mouse does not work.
v Make sure that the keyboard/mouse/video select button LED on the front of the
blade server is lit, indicating that the blade server is connected to the shared
mouse.
v Make sure that the mouse cable is securely connected to the management module
and that the keyboard and mouse cables are not reversed.
v
Make sure that the mouse works correctly with other blade servers.
v
Make sure that the mouse is recognized as a USB device, not PS/2, by the blade
server. Although the mouse is a PS/2-style device, communication with the mouse
is through an internal USB bus in the BladeCenter unit. Some operating systems
enable you to select the type of mouse during installation of the operating system.
Select USB.
If the problem remains, call for service.
Network connection problems
Symptom Suggested action
One or more blade servers
are unable to communicate
with the network.
Make sure that:
v The I/O modules for the network interface that you are using are installed in the
correct bays and are configured and operating correctly. See the Hardware
Maintenance Manual and Troubleshooting Guide for your BladeCenter unit type for
details.
v
The settings in the switch module are correct for the blade server (settings in the
switch module are blade server specific).
If you installed an optional expansion card, make sure that:
v
The expansion card is designed for the blade server. See the “Server Support”
flowchart on the cover for information about obtaining ServerProven
™
compatibility
information from the World Wide Web.
v
You followed the installation instructions that come with the expansion card.
v
The option is installed correctly.
v
You have not loosened any other installed options or cables.
v
You updated the configuration information in the Configuration/Setup Utility
program. Whenever memory or an option is changed, you must update the
configuration.
If the problem remains, call for service.
Chapter 6. Solving problems
61