IBM Aptiva 2162 Series, Техническое обслуживание оборудования, Страница: 115 / 222

Factory-Installed Modem Adapter
Note: The factory-installed modem is a 33.6 Kbps or 55.6 Kbps DSVD
(Digital Simultaneous Voice and Data) modem with cables for Wake
Up on Ring and sound adapter card.
If the factory-installed modem has been replaced with a different
internal modem, Wake Up on Ring may not be supported unless the
replacement modem has a 2-pin Wake Up on Ring keyed connector.
See “Modem Card” on page 5-9.
001
– Insert the Diagnostics and Utilities CD into the CD-ROM Drive.
– Power-off the system unit and wait 10 seconds.
– Power-on the system unit.
– If any new symptom appears, go to “Index of Symptoms, Messages, Error
Codes, or Beeps” on page 2-9.
– From the Aptiva Diagnostics and Utilities Menu, select Advanced
Diagnostics.
– Select Diagnostics, Modules, then User Diagnostics.
– Run the diagnostics on the modem adapter card.
DID ANY TESTS FAIL?
Yes No
002
– Link to a computer service, such as a bulletin board or to another
computer.
DID THE MODEM COMMUNICATE?
Yes No
003
– Check the outside phone line by connecting a working
telephone to the telephone wall jack. Listen for a dial tone.
– If the phone line is good, replace the modem. If the symptom
remains, replace the system board.
– If the phone line is bad, tell the customer to contact the
telephone company. The modem does not need replacing.
004
(Step 004 continues)
Check Procedures
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