POST Message
Description
1962
A startup sequence error occurred.
Action:
1. Make sure the settings for startup options are correct in the
Configuration/Setup Utility program. If the settings are not correct,
change and save them. For instructions, see Chapter 5, “Using the
Configuration/Setup Utility program” on page 61.
2. Make sure the primary IDE (or, if applicable, SCSI) cable is properly
installed and securely connected.
3. Make sure all adapters are installed correctly. For instructions on
adding adapters, see Installing Options in Your Personal Computer.
If the problem cannot be isolated and corrected, have the computer
serviced.
2462
A video configuration error occurred.
Action:
1. Make sure the monitor signal cable is securely attached to the monitor
connector. (For the location of the monitor connector, refer to
“External connectors” on page 14.)
2. If you just added or removed video memory, you must save the new
configuration in the Configuration/Setup Utility program. Refer to the
Important
text box on page 64 for further information and instructions
on saving the configuration.
If the problem cannot be isolated and corrected, have the computer
serviced.
8601
8603
A pointing device or system board error occurred.
Action:
Have the computer serviced.
I9990301
A hard disk failure occurred.
Action:
Have the computer serviced.
Other Numbers
The computer POST found an error.
Action:
Follow the instructions on the screen.
Chapter 7. Solving problems
123
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