Error messages
Error messages that appear on the screen might be text, numeric, or both. There are
several types of error messages:
POST error messages
Messages that appear when POST finds problems with the hardware during
startup or when a change in the hardware configuration is found. POST error
messages are 3-, 4-, 5-, 8-, or 12-character alphanumeric messages and include
brief explanations (except I999XXXX errors).
For more information about what caused an error message to appear and what
action to take, refer to “Solving POST error message problems” and “POST
message charts” on page 108.
Software-generated error messages
Messages that appear if a problem or conflict is detected by the application
program, the operating system, or both. Error messages for operating-system
and other software problems are generally text messages, but they also can be
numeric messages. For information about these software error messages, refer
to the information that comes with the operating system or application program.
Diagnostic error messages
Messages that appear if a hardware problem is detected by a diagnostic test
program. The messages present text information that can be used to identify a
failing part.
Solving POST error message problems:
If you receive an error message
during the power-on-self-test (POST), completing the steps outlined in this section
might enable you to resolve the problem.
Note
If you have just added, removed, or changed the location of a device and you
receive an error message, follow the procedure described in the Important text
box on page 64. If the procedure on page 64 does not eliminate the error
message, then proceed with the following instructions.
1. Write down all error code numbers and descriptions that appear on the screen
as you start your computer. (Note that a single problem can cause several error
messages to appear. When you correct the cause of the first error message, the
other error messages probably will not appear on the screen the next time you
turn on your computer.)
Chapter 7. Solving problems
105
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