Problem
Possible
reason
Suggested
action
The
tape
drive
does
not
operate
correctly.
If
the
tape
drive
does
not
turn
on,
the
power
cord
might
not
be
connected
to
the
tape
drive
correctly.
Make
sure
that
the
power
cord
is
firmly
connected.
Try
another
power
cord
if
one
is
available.
If
power
is
present
and
all
LEDs
remain
off,
press
the
power
button
to
power
cycle
the
tape
drive.
If
the
problem
continues,
replace
the
tape
drive.
See
“Removing
a
tape
drive”
for
more
information.
If
the
tape
drive
fails
the
self-test,
there
might
be
a
hardware
or
firmware
failure.
If
a
cartridge
is
in
the
tape
drive,
remove
it.
Turn
off
the
tape
drive
and
turn
it
on
again.
If
the
problem
continues,
replace
the
tape
drive.
See
“Removing
a
tape
drive”
for
more
information.
Post-installation
troubleshooting
The
server
recognizes
devices
during
startup.
If
you
swap
or
connect
a
device
while
the
server
is
running,
restart
the
server.
Restarting
the
system
resets
devices
and
often
resolves
problems.
Restart
the
server
every
time
you
add
a
driver
or
install
firmware.
CRU
list
The
tape
drive,
SATA
cable,
and
screw
pack
are
Tier
1
customer
replaceable
units
(CRUs).
Replacement
of
Tier
1
CRUs
is
your
responsibility.
If
IBM
installs
a
Tier
1
CRU
at
your
request,
you
will
be
charged
for
the
installation.
For
more
information
about
the
terms
of
the
warranty
and
getting
service
and
assistance,
see
Appendix
C,
“IBM
Statement
of
Limited
Warranty
Z125-4753-08
04/2004,”
on
page
23.
If
you
are
instructed
to
return
a
component,
follow
all
packaging
instructions,
and
use
any
packaging
materials
for
shipping
that
are
supplied
to
you.
Table
3
lists
the
replaceable
components.
Table
3.
CRU
list
CRU
part
number
Description
Tier
39M5663
Tape
drive
1
39Y9810
SATA
cable
1
42C3933
Screw
pack
1
Removing
a
tape
drive
To
remove
the
tape
drive
from
a
server,
complete
the
following
steps:
Chapter
4.
Maintenance
and
troubleshooting
15
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