Chapter
4.
Maintenance
and
troubleshooting
This
chapter
contains
information
about
maintaining
and
troubleshooting
the
tape
drive.
Maintenance
This
section
explains
how
to
care
for
the
tape
cartridges
and
how
to
clean
the
tape
drive
head.
Upgrading
firmware
IBM
periodically
releases
new
drive
firmware
to
fix
new
problems
or
add
enhancements
to
improve
operation.
Upgrading
to
this
new
firmware
is
a
customer
responsibility.
To
upgrade
firmware,
complete
the
following
steps:
1.
Go
to
http://www.ibm.com/support/.
2.
Search
for
39M5659
or
DLTV4.
3.
Download
the
file.
4.
Follow
the
instructions
to
install
the
upgrade.
Caring
for
tape
cartridges
The
following
points
are
guidelines
for
storing
and
using
the
tape
cartridges:
v
Do
not
open
the
tape
access
door
of
the
tape
cartridge
or
touch
the
tape
itself.
v
Keep
your
tape
cartridges
away
from
sources
of
electromagnetic
fields,
such
as
telephones,
dictation
equipment,
mechanical
or
printing
calculators,
motors,
and
bulk
erasers.
Do
not
place
the
tape
cartridges
on
a
server
monitor
or
on
the
base
unit
of
the
server.
v
Keep
tape
cartridges
away
from
direct
sunlight
and
heat
sources,
such
as
radiators
or
warm
air
ducts.
v
Keep
tape
cartridges
free
of
moisture.
Do
not
wet
or
submerge
cartridges
in
any
liquid.
v
Do
not
expose
cartridges
to
temperature
extremes.
Tape
cartridges
are
sealed.
Opening
the
tape
cartridge
enables
dirt
and
airborne
particles
to
enter
and
contaminate
the
cartridge.
The
cartridge
must
be
opened
only
by
the
tape
drive
and
not
by
an
operator.
The
tape
is
held
under
tension
inside
the
cartridge.
If
the
cartridge
is
dropped,
this
tension
is
relaxed.
Inserting
a
dropped
cartridge
into
a
tape
drive
might
cause
the
tape
to
jam,
destroy
the
tape,
and
damage
the
tape
drive
if
the
cartridge
is
not
removed
correctly.
Store
tapes
in
their
protective
containers,
and
store
them
on
their
ends.
Store
the
tapes
in
a
clean,
dry
area
at
normal
room
temperature
and
away
from
magnetic
fields.
Environmental
issues
The
operating
environment
might
adversely
affect
tape
drive
operation.
The
tape
drive
is
designed
to
operate
in
a
clean
environment.
The
clearance
between
the
heads
and
the
tape
is
measured
in
microns.
Even
particles
of
smoke
are
larger
than
the
space
available
between
the
tape
and
the
©
Copyright
IBM
Corp.
2006
13
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Страница 56: ...Part Number 42D8811 Printed in USA 1P P N 42D8811...