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Owner’s Manual   

Troubleshooting

 

10. Troubleshooting 

Phenomenon  

Analysis  

Solution  

Terminals cannot be 

powered on.   

The battery power gets too low to 

supply the terminal. 

Charge for the battery. 

Network registration 

fails or network can 

not be found.   

The terminal is operating in DMO.   

Switch to TMO mode.   

The terminal gets out of the network 

coverage (in TMO). 

Check the signal strength. Make 

sure the terminal is within the 

network coverage.   

The terminal is not granted network 

access.  

Contact the network operator for the 

terminal authorization.   

Calls cannot be 

initiated.  

The terminal or the called party is not 

within the network coverage. 

Check the signal strength. Make 

sure the terminal is within the 

network coverage.   

The terminal operates in an improper 

mode.  

Check the operation mode. Make 

sure the terminal works in the right 

mode.  

A group call can not 

be initiated or 

received.  

The terminal is not a member of the 

group. 

Check whether the terminal is a 

member of the group. If not, contact 

your dealer to add the terminal to the 

group. 

The terminal is not authorized to 

access the target group.   

Contact the network operator for the 

terminal authorization.   

 

Calls are always 

interrupted.  

The current channel is assigned to 

emergency calls or other calls with 

higher priority.   

Wait until the channel becomes 

available and try again.   

A half-duplex call can 

not be established. 

The predefined time period for 

establishing a call expires. 

Make sure the call is established 

within the predefined time period.   

Содержание TETRA PT580H F5

Страница 1: ...r product To derive optimum performance from the product please read this manual the corresponding TETRA Terminal Series Feature Book and the Safety Information Booklet carefully before use This manual is applicable to the following model PT580H F5 TETRA Portable Terminal ...

Страница 2: ...e accuracy and completeness of this manual but no warranty of accuracy or reliability is given All the specifications and designs are subject to change without notice due to continuous technology development No part of this manual may be copied modified translated or distributed in any manner without the express written permission of us We do not guarantee for any particular purpose the accuracy v...

Страница 3: ...lectrical and Electronic Engineers IEEE C95 1 1999 International Commission on Non Ionizing Radiation Protection ICNIRP 1998 FCC Regulations Federal Communication Commission FCC requires that all radio communication products should meet the requirements set forth in the above standards before they can be marketed in the U S and the manufacturer shall post a RF label on the product to inform users ...

Страница 4: ...uipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired op...

Страница 5: ...dy always place the radio in a Hytera s approved clip holder holster case or body harness for this product Using approved body worn accessories is important because the use of Hytera s or other manufacturer s non approved accessories may result in exposure levels which exceed the FCC s occupational controlled environment RF exposure limits If you are not using a body worn accessory and are not usi...

Страница 6: ... certified by the qualified laboratory the product is in compliance with the essential requirements and other relevant provisions of the Directive 1999 5 EC Please note that the above information is applicable to EU countries only ...

Страница 7: ...the Antenna 12 4 2 3 Attaching the battery 13 4 2 4 Attaching the Belt Clip 13 4 2 5 Assembling the Audio Accessory Programming Cable 13 5 Status Indication 15 5 1 Status Icon 15 5 2 LED Indicator 16 6 Menu Navigation 17 6 1 TMO Menu 18 6 2 DMO Menu 18 7 Basic Operations 19 7 1 Turning On Off 19 7 2 Switching Operation Mode 19 7 3 Adjusting the Call Volume 19 7 4 Inputting through Keypad 19 7 5 Lo...

Страница 8: ...2 8 1 3 Telephone Call 22 8 1 4 Emergency Call 23 8 2 DMO 23 8 2 1 Individual Call 23 8 2 2 Group Call 24 8 2 3 Emergency Call 24 9 Message 25 9 1 Status Message 25 9 2 User Message 25 9 2 1 TMO 25 9 2 2 DMO 26 10 Troubleshooting 27 11 Care and Cleaning 29 ndix 30 SSI TSI Dialing Rules 30 ...

Страница 9: ...mple click OK Bold The text in boldface denotes the name of a hardware button For example press the PTT key The symbol directs you to access a multi level menu For example to select New from the File menu we will describe it as follows File New 1 3 Key Operation Operation Definition Press To press a key and release it quickly Long press To press a key for the preset time 2s by default and release ...

Страница 10: ...hat is both parties can transmit and receive at the same time Direct Mode Operation DMO DMO supports half duplex operation and allows the terminals to communicate directly with each other without using a TETRA network infrastructure Thus functions that require network access such as telephone call will be unavailable Trunked Mode Operation TMO TMO supports either half duplex or full duplex operati...

Страница 11: ... listed below are received If any item is missing or damaged please contact your dealer Portable Terminal Antenna Belt Clip Strap Charger Battery Power Adapter Documentation Kit Note The frequency band is marked on the label of antenna if not refer to the label on the terminal for frequency band information ...

Страница 12: ... Key 1 15 Antenna Connector 2 PTT Push to talk Key 16 Power On Off Volume Control Knob 3 SK2 Side Key 2 17 Half duplex Microphone 4 Emergency Key 18 Accessory Contact Cover 5 LED Indicator 19 Options Back Key 6 Antenna 20 End Key 7 Group Selector Knob 21 Navigation Key 8 Full duplex Receiver 22 Battery Latch ...

Страница 13: ...aker 26 Battery 13 Numeric Keypad 27 Charging Piece 14 Full duplex Microphone 3 2 Programmable Keys For enhanced convenience you can request your dealer to program the keys SKI SK2 navigation key answer call key numeric keys 1 9 and as the shortcuts to needed menus and functions For the detailed introduction please read the corresponding TETRA Terminal Series Feature Book ...

Страница 14: ...tep 3 Place the terminal with the battery attached or the battery alone into the charger See arrow 3 During charging the LED indicator on the charger will indicate the charging status The charging begins when the charger LED glows red When charging is complete the charger LED glows green See the following table for details Note To achieve optimal battery performance please charge the battery for 5...

Страница 15: ...d separately please install the SIM card first Step 1 Turn off the terminal and then slide the battery latch upwards to unlock the battery Step 2 Loosen the screw fixing the SIM card cover remove the cover and then place the card in the holder properly as shown below Step 3 Replace the cover and tighten the screw as shown below 4 2 2 Attaching the Antenna Turn the antenna clockwise to fasten it To...

Страница 16: ... screws on the back of the terminal Step 2 Align the screw holes on the belt clip with those on the terminal s body and then tighten the screws as shown below To remove the belt clip loosen the screws Please keep the screws properly It is recommended to replace them to the terminal 4 2 5 Assembling the Audio Accessory Programming Cable Step 1 Loosen the screws on the accessory contact cover and op...

Страница 17: ...crews on the plug To remove the accessory loosen the screw and pull out the plug After the above assembly procedure the terminal is ready for use Caution When you are using an external accessory waterproof performance of the radio may get affected ...

Страница 18: ...ox is full Operation Mode Icon The terminal is operating in TMO The terminal is operating in DMO The terminal is operating in fall back mode Profile Icon Silent Normal Vibration Accessory Icon The audio accessory is connected GPS Icon A GPS module is connected and the valid GPS data is received Valid GPS data can be received and the audio accessory has been connected A GPS module is connected and ...

Страница 19: ...able and connected in DMO A gateway device is available but unconnected in DMO Repeater Icon A repeater is available and connected in DMO A repeater is available but unconnected in DMO 5 2 LED Indicator LED Indication Terminal Status Glows red Transmitting Glows green Receiving Flashes green slowly Channel free in DMO Glows orange Channel busy in DMO ...

Страница 20: ...and confirm the options in the menu operate as follows in the home screen you can press the Func OK key to enter the Func menu or press the Options Back key to enter the Options menu then press the Up Down key on the Navigation key to select the needed menu finally press the Func OK key to confirm In sections introducing operations a menu path is provided for your convenience e g Message Create Ms...

Страница 21: ...Menu Navigation Owner s Manual 6 1 TMO Menu 6 2 DMO Menu ...

Страница 22: ... Off Volume Control knob clockwise to increase the call volume or counter clockwise to decrease the volume After the adjustment the terminal will save the settings and return to the former screen automatically 7 4 Inputting through Keypad You can use the numeric keypad to enter user alias and number edit messages etc The terminal supports these input methods English and Number To switch the input ...

Страница 23: ...ll be locked In this case you will need to enter the correct PUK code default PUK code 12345678 to reset the PIN code To change the PIN code go to Settings Security ChangePIN from the home screen and input the correct current PIN code prior to changing the code 7 7 Managing the Contacts 7 7 1 Contact List To view the list go to the Func PhoneBook from the home screen 7 7 2 New Contact To add a new...

Страница 24: ... the keypad and press repeatedly to select the call type Private No Then press to initiate a full duplex call Note Entry of individual numbers must comply with the SSI TSI dialing rules See SSI TSI Dialing Rules in Appendix for more details Calls will end automatically if the predefined call timer expires Answering an Individual Call z Half duplex Individual Call If it is an incoming call with Dir...

Страница 25: ...up by pressing PTT To call other groups please do as follows Step 1 In the home screen rotate the Group Call Selector knob to select a group Please perform this step as soon as the icon appears otherwise you may fail to select Step 2 Press the Func Ok key to confirm your selection Step 3 Press PTT to initiate a group call to this group Answering a Group Call You can receive a group call without an...

Страница 26: ...o the predefined contact Any individual contact group contact default group PSTN or PABX contact can be predefined as the emergency contact There are two levels for emergency call emergency priority and pre emptive priority 3 which can be programmed by your dealer The emergency priority is endowed with the higher privilege thus a call with such priority can break any other call with pre emptive pr...

Страница 27: ...al Call You can receive an individual call in DMO automatically During the call you can hold down PTT to talk after the initiating party stops talking and releases its PTT Hanging up an Individual Call The calling party can press to terminate the call And the called party can press to exit the call 8 2 2 Group Call Group calls in DMO is the same as that in TMO Please refer to operation method desc...

Страница 28: ...s the Func OK key to proceed Choose either an individual or a group as the target contact input the appropriate number and press Func OK to send the message z Long press the programmed Send StatusMsg key to send the preset status message directly Viewing the User Message When the icon appears in the status bar it indicates there is are unread message s Do as follows to view it z In the prompt scre...

Страница 29: ...e Func OK key to enter the Inbox and press Func OK key again to read z In the home screen press the Func OK key and navigate to Message Inbox Then you can press Func OK key to view the unread message 9 2 2 DMO Editing a User Message Press the Func OK key and navigate to Message Create Msg User Msg Press Func OK key again to edit a user message Sending a User Message After editing press Func OK to ...

Страница 30: ...nal strength Make sure the terminal is within the network coverage The terminal operates in an improper mode Check the operation mode Make sure the terminal works in the right mode A group call can not be initiated or received The terminal is not a member of the group Check whether the terminal is a member of the group If not contact your dealer to add the terminal to the group The terminal is not...

Страница 31: ...in the network coverage The terminal operates at an unfavorable position where communication may be blocked by high buildings or frustrated in the underground areas in DMO Move to an open and flat area and restart the terminal As for the same status message ID the content displayed at the receiving party is different from that of the sending party The parties have associated the same status messag...

Страница 32: ... Attach the accessory jack cover when the product is not in use Product Cleaning Caution Power off the product before cleaning z Clean up the dust and fine particles on the product surface and charging piece with a clean and dry lint free cloth or a brush regularly z Use neutral cleanser and a non woven fabric to clean the keys control knobs and front case after long time use Do not use chemical p...

Страница 33: ...here are not more than 8 digits z TSI Dialing MNC SSI 1 Input the MNC as it is 2 SSI must be 8 digits long Add 0 before the first digit of SSI which is shorter than 8 digits For example when MNC is 20 and SSI is 504 you need to input 2000000504 MCC MNC SSI 1 MCC must contain 3 digits Add 0 before the first digit of MCC which is shorter than 3 digits 2 MNC must contain 4 or 5 digits When the MNC is...

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