HMC
Product Manual
66
Release 3.4: May 2010
Groups
Groups
Creating Groups simplifies consistent application of LCR strategies.
Creating a Group
To create a group:
1.
From the HMC navigation pane’s LCR branch, click the
Groups
sub-branch. The Groups
screen is displayed.
Figure 63: LCR Groups Screen
2.
Name the Group. Since the Group name appears in other places, we recommend using an
identifiable name.
3.
In the
Cyclic
column dropdown menu, define whether or not the Group will be cyclic.
Yes
The LCR module begins searching for an available channel from the last used channel.
No
The LCR module begins searching for an available channel from the first channel in that
group.
4.
Optionally, and if already defined, from the
In Filter
dropdown menu, select an In Filter.
See “Filters” on page 75.
5.
Optionally, and if already defined, from the
Out Filter
dropdown menu, select an Out
Filter. See “Filters” on page 75.
6.
From the
Route to Group
dropdown menu, define whether or not calls arriving to that
Group will be rerouted to a specific Group.
none
The LCR Rules are applied before the call is routed to a specific channel.
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