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PREMIUM BUSINESS 

GATEWAY - DEVG2020 

DOT (DIGITAL OFFICE 
TECHNOLOGY)™ USER 
GUIDE 

 

 

Summary of Contents for DEVG2020 DOT

Page 1: ...PREMIUM BUSINESS GATEWAY DEVG2020 DOT DIGITAL OFFICE TECHNOLOGY USER GUIDE ...

Page 2: ...e following typographical conventions are used in this guide for simplicity and readability Web addresses e mail addresses and hyperlinks are shown in bold italics for example www telstraenterprise com au Telstra Corporation Limited ABN 33 051 775 556 2013 All rights reserved This work is copyright Apart from any use as permitted under the Copyright Act 1968 information contained within this manua...

Page 3: ...DOT BROADBAND BACK UP 10 4 NETGEAR GATEWAY CONFIGURATION FOR REMOTE CLIENT ACCESS 12 4 1 CONFIGURATION OF THE GATEWAY VIA THE GUI 12 4 2 CONFIGURATION OF THE GATEWAY VIA THE WIZARD 13 5 PROCEDURE FOR INSTALLING VPN PROSAFE CLIENT LITE FOR WINDOWS 16 6 HOW TO OPEN A VPN CONNECTION WITH THE PROSAFE CLIENT 22 7 SITE TO SITE VPN CONFIGURATION 23 APPENDIX 1 MINIMUM SYSTEM REQUIREMENTS FOR PROSAFE VPN C...

Page 4: ...igure the gateway and connect to the internet Connecting the DEVG2020 Gateway 1 Plug the power adaptor into the wall socket 2 Connect the other end to the socket on the gateway labelled Power 12V 2 5A Turn On the power point on the wall socket 3 Turn On the gateway by pressing the Power ON OFF button 4 Take the provided grey ADSL cable and connect one end to the grey port on the gateway labelled D...

Page 5: ... to a yellow port on the gateway labelled LAN Connect the other end to your computer or laptop s Ethernet port 6 Open up a web browser on your computer and type in telstrabusiness com Follow the on screen instructions to connect to the internet The login and password required to connect to the internet is provided on your Configuration Summary email ...

Page 6: ...Fi turned On and configured with a unique WiFi Id and WPA2 Key Password The Id also known as SSID and the WPA2 Key are available on a card provided in the packaging Figure 1 Figure 1 WiFi Credentials Card You can switch Off the WiFi on the router by pressing the WiFi On Off button on the front of the Gateway Figure 2 Figure 2 Turning On Off the WiFi ...

Page 7: ...d open an internet browser The IP address and login credentials to the Netgear DEVG2020 Genie is printed at the bottom of the gateway Figure 3 Figure 3 DEVG2020 Genie URL and Login Credentials Enter the IP address 192 168 15 1 into internet browser Press Enter to access the Genie s Login page Figure 4 Type the user name admin password telstra and press Enter to reach the Genie s Welcome Page Figur...

Page 8: ...d menu to view and modify the WiFi credentials Figure 5 Figure 6 Wireless Setting In the field Name SSID in Figure 6 above type in the new Wireless network name Note WPA2 PSK AES must be selected under section Security Options Scroll down the page to change the WPA2 key in the field name Paraphrase Press Apply to save changes Figure 7 ...

Page 9: ...WPA2 Key Password Figure 8 Wireless Network credentials updated The new SSID and WPA2 key will displayed on the welcome page Figure 8 Note Computers Tablets and phones must be reconfigured to connect to the Wireless network using the new credentials This includes previously connected devices ...

Page 10: ...Enter the IP address 192 168 15 1 into internet browser and press Enter to access the Genie s Login page Figure 4 Type the user name admin password telstra and press Enter to reach the Genie s Welcome Page Figure 9 Figure 9 Genie Welcome Page Click on Mobile Internet in the left hand menu Figure 9 to reach the Mobile Set up page Figure 10 ...

Page 11: ...rnet connection require a login to No Select telstra extranet for the APN Type in 99 1 in the Dial String Click Apply to save the changes and press Logout Connect the Mobile broadband USB modem to the either USB ports on the gateway Reboot the Gateway by turning Off the power and waiting 1 minute before turning it On ...

Page 12: ...for the Phase 1 IKEv1 negotiation and then click the adjacent Save button This is an alpha numeric string with a maximum length of 32 characters 4 In the VPN remote Virtual IP and Mask fields enter the IP address and Subnet Mask This will determine the pool of IP addresses to assign to the Clients connecting through VPN NOTE this IP address range entered here must be separate to the LAN IP address...

Page 13: ...N GUIDE PREMIUM BUSINESS GATEWAY DEVG2020 13 VERSION 2 03 4 2 CONFIGURATION OF THE GATEWAY VIA THE WIZARD 1 Tick the Setup Remote Access VPN checkbox in the Wizard and click the Next button INITIAL PAGE OF SETUP WIZARD ...

Page 14: ...hat this IP address range must be separate to the LAN IP address setup for the DEVG2020 device eg if the gateway is configured with the default LAN ip address range of 192 168 15 1 you might choose 192 168 16 1 for the VPN client users 5 Click the Next button VPN CONFIGURATION ENTRY PAGE 6 Click the Add button to set up user accounts for the VPN client 7 Enter the Username and Password for the cli...

Page 15: ...EWAY DEVG2020 15 VERSION 2 03 10 Click on the Next button to finalise the process At this point the remote client to GW VPN server feature is configured and running on the device CONFIGURING VPN REMOTE CLIENT USERS ADDING VPN REMOTE CLIENT USERS ...

Page 16: ...oaded zip file 3 Right click on the zip file and select extract all 4 Choose a folder to extract it to and click extract 5 Double click on the file NETGEARVPNClientLite_Setup exe to run the installation process Follow the prompts through the install process 6 After completing the installation launch the VPN client 7 Enter your License Number and email address when prompted for Software Activation ...

Page 17: ...m tray Right click the icon in the system tray and select Configuration Panel 9 Click the Configuration pull down menu in the top left corner and select Import 10 In the Look in field navigate to the folder where you extracted the downloaded zip file and then select the file global default settings config tgb and click Open ...

Page 18: ... will now look like the screen capture below 12 Select Fixed Line Config on the left side navigation pane and enter your IP address and Pre shared key in the Authentication tab to match the configuration in Netgear DEVG2020 gateway as per screen shot below Do not change any other settings in this tab ...

Page 19: ...elow Do not change any other settings in this tab 14 Next select Tunnel on the left side navigation pane Check and confirm that Remote LAN address matches the LAN IP Address range configured on the Netgear gateway If you are using the default 192 168 15 1 then no change is required Do not change any other settings on this tab or the Advanced tab 15 Next click apply and save as per screen shot belo...

Page 20: ...nection on your Netgear DEVG2020 gateway you will need to setup a second configuration This second configuration is exactly the same as the ADSL configuration above except that the Remote Gateway address field at step 12 above will be different The address will be of the following format MBB service nr in international format mobile telstra com au For example if the phone nr of the mobile broadban...

Page 21: ... the export function as per step 16 but with a different name as per screen shot below After completing build of the MBB config reload the Fixed Line configuration saved at step 16 by using the import function available from the Configuration pull down menu as per steps 9 and 10 and click the Apply and Save buttons as per step 15 ...

Page 22: ...connection configuration as above according to whether your Negear DEVG gateway is connected with fixed line ADSL or NBN or Mobile Broadband 1 Right click on Tunnel and select Open Tunnel 2 A window pops up above the system tray showing status of the connection Once the tunnel is opened the Prosafe client system tray icon turns green as per screen shot below ...

Page 23: ...string max 32 characters in the Pre Shared Key PSK field Note that this PSK field is unique to the Site to Site VPN configuration and should not be confused with the Remote client to GW configuration 3 Under the Configuration Details section select Add and enter proper values for the following fields i Site Name this is a user friendly name to the connection entry ii WAN IP enter the remote GW WAN...

Page 24: ...eat steps 1 through 3 above 5 Once the configuration is complete enable VPN on both GWs 6 At this point the IPSec VPN tunnel will be established between these 2 DEVG2020 GWs and LAN side resources from one GW access the other through this tunnel You should now be able to see navigate to devices at the other site ...

Page 25: ... requirements for the ProSafe VPN Client are OS supported Windows XP 32 bit all service packs Windows Server 2003 32 bit Windows Server 2008 32 64 bit Windows Vista 32 64 bit Windows 7 32 64 bit Windows 8 32 64 bit Disk space and memory The size of the setup the size of the installed program and the impact of the program on RAM are all below 10MB ...

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