Hypermedia HG-4000 3U, Руководство по эксплуатации продукта

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HMC Product Manual
34
Release 3.4: May 2010 Callbacks
Callbacks
Use Callback to cause the Gateway to authorize an incoming call, disconnect the incoming
call, and then call-back the User. A Callback is initiated by a trigger. The trigger can be either
a phone call, an SMS message, or a message sent via the Hypermedia Web-based Callback
dialer.
Note:
Callback belongs to the Hypersavings Package and requires a separate license.
Resources
For a Resource to be available for Callback, it must be linked to itself . Then, Resources must
be allocated to the Callback feature. To allocate resources to Callback:
1.
Ensure that at least one Cellular Card > Media Connection channel is linked to a Cellular
Gateway (CG) and is unallocated (see “Media Connections” on page 32).
2. From the HMC navigation pane’s Cellular branch, expand the Callbacks sub-branch.
3. Click Resources . The Resources screen is displayed.
Figure 27: HMC Cellular Resources Screen
4. Select a Resource’s Set 1st Leg checkbox. When selected, this Resource can accept Call-
back requests. Also, when selected, this Resource is not used for standard calls.
Note:
To clear a checkbox, from the Cellular Card Media Connection branch, select the
channel and click Unlink.
5. From the Group dropdown list, select the Group that will be allowed to use this Callback
Resource. These are the Groups that are defined in the VPN Groups sub-branch of the
Manage branch.
Note:
The 2nd Leg column displays the channel used for the 2nd leg of the Callback.