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IPC6521-Z20-FI 1080P Intelligent Network Speed
Dome
User Guide

8 Troubleshooting

Issue 02 (2013-09-30)

Huawei Proprietary and Confidential

108

Troubleshooting

You can rectify the fault according to the symptom and corresponding troubleshooting
procedure.

Fault

Possible Cause

Solution

An IPC fails to upgrade.



The network is not
properly connected or
configured.



The upgrade file is
incorrect.

Ensure that the network is
properly connected and
configured, and upgrade
files are correct.

An account is locked.

You enter incorrect
passwords for consecutive
times that exceed the

times

of password fault-tolerant

value.



Restart the device.



Settings

System Configuration

Device Maintenance

and click

Remote

restart

to restart the

device.

Users cannot play videos
after the initial login.

The playback control is
prohibited.

Reinstall the playback
control.

The playback control is not
properly installed.

Enable the playback control.

The local firewall is
enabled.

Disable the local firewall.

The local PC that runs the
Windows 7 operating
system is not run as the
administrator.

Right-click the Internet
Explorer icon and choose

Run as administrator

from

the shortcut menu.

The file path is incorrectly
displayed. For example,
when you click

and select

a path, the path displayed in

Incorrect security settings.

Choose

Tools

Internet

Options

Security

Custom level (C)

and set

Include local directory
path when uploading file

Содержание IPC6521-Z20-FI

Страница 1: ...IPC6521 Z20 FI 1080P Intelligent Network Speed Dome V200R001C02SPC100 User Guide Issue 02 Date 2013 09 30 HUAWEI TECHNOLOGIES CO LTD ...

Страница 2: ...ei and the customer All or part of the products services and features described in this document may not be within the purchase scope or the usage scope Unless otherwise specified in the contract all statements information and recommendations in this document are provided AS IS without warranties guarantees or representations of any kind either express or implied The information in this document i...

Страница 3: ...es to monitor employee behaviors or work efficiency or to use video surveillance devices with illegitimate purposes for example snooping other s privacy Intended Audience This document is intended for Installation and commissioning engineers Technical support engineers Symbol Conventions The symbols that may be found in this document are defined as follows Symbol Description Indicates a hazard wit...

Страница 4: ...es a tip that may help you solve a problem or save time Provides additional information to emphasize or supplement important points in the main text Change History Changes between document issues are cumulative The latest document issue contains all the changes made in earlier issues Issue 02 2013 09 30 This issue is the second official release Issue 01 2013 08 20 This issue is the first official ...

Страница 5: ...g Video Stream Parameters 22 5 2 2 Configuring Audio Stream Parameters 29 5 2 3 Configuring ISP Parameters 30 5 2 4 Configuring OSD Parameters 38 5 2 5 Configuring ROI Parameters 39 5 2 6 Configuring Privacy Mask Parameters 41 5 2 7 Configuring Motion Detection Parameters 42 5 2 8 Configuring Forward Error Correction Parameters 44 5 3 Configuring Intelligent Analysis Parameters 44 5 3 1 Enabling B...

Страница 6: ...4 Configuring Pattern Scan Parameters 75 5 6 Configuring Alarm Parameters 76 5 6 1 Configuring Alarm I O Parameters 76 5 6 2 Configuring Temperature Alarm Parameters 77 5 6 3 Configuring Alarm Deployment Policy Parameters 78 5 6 4 Configuring Alarm Linkage Policy Parameters 80 6 Routine Maintenance 82 6 1 Viewing System Information 83 6 2 Configuring Platform Connection Parameters 84 6 3 Configuri...

Страница 7: ...twork Speed Dome User Guide Contents Issue 02 2013 09 30 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd vi F Appendix help Command Reference 121 G Appendix Security Features 125 H Acronyms and Abbreviations 126 ...

Страница 8: ...our misoperation Basic Requirements Install the device according to the vendor s requirements Do not disassemble the device Contact the specified maintenance station if faults occur on the device Any company or person cannot change the design of the structure security or performance without permission Comply with related laws and regulations and respect legal rights of others when using this devic...

Страница 9: ...ables Post a reminder You have entered the camera monitoring area at the most visible location if cameras are installed at public places Cleaning Notices Stop using and power off the device and disconnect all cables before cleaning Use a soft cloth to wipe out the dust on the device Add little neutral detergent if necessary Do not clean the device with strong and abrasive alkaline cleaner or volat...

Страница 10: ...s topic describes the main functions of the IPC 2 3 Device Structure This topic describes the structure of the IPC 2 1 Overview This topic describes the basic information about the IPC The IPC adopts high sensitivity sensors and advanced circuit design to provide optimal powerful and reliable video surveillance solutions for security protection fields that require high performance cameras It is wi...

Страница 11: ...e IPC Encoding Video encoding formats H 264 MJPEG G 711 and G 726 audio encoding protocol Supports various resolutions such as 1080p 720p and D1 Supports On Screen Display OSD Multiple streaming Main code stream or sub code stream can be selected as required and the encoding parameters for main code streams and sub code streams can be configured separately Image Processing Wide Dynamic Range WDR t...

Страница 12: ...Clairvoyance and SDK Input and Output Alarm input output Audio input output 1080p 30 fps video output Other Functions Data storage using the SD card or SDHC card avoiding data loss in case of a network unavailability Supports the Power over Ethernet power supply Power off memory function The PTZ camera automatically rotates to the position stays at this position for at least 10s before power failu...

Страница 13: ...ck Prevents the dome camera falling down 3 Shell Protects the device inside 4 Rain wiper Removes the rain or stains from the lens 5 SD card slot Inserts SD cards 6 RST Specifies the RESET button NOTE Press RST with needle at least 3 seconds then the system can renew the default configuration such as IP address focus and password Restarts the device when you hold down the button for less than three...

Страница 14: ...Confidential Copyright Huawei Technologies Co Ltd 7 Figure 2 3 Cable ports Table 2 2 Connection ports Description No Ports Description 1 Network cable port Port for connecting the network cable 2 AC24V_IN1 Power input port AC24V_IN2 Power input port GND Ground port ALARM_GND Alarm input ground port ALARM_IN0 Alarm input port ...

Страница 15: ... one channel of alarm output There are totally two channels of alarm output ALARM_REF1 ALARM_OUT1 3 AUDIO_L Audio output port This port is a composite video connector MICL_IN Audio input port This port is a composite video connector 4 BNC video output port Analog video output port The interface supports only D1 video output 5 Optical port Port for connecting the optical fiber Only 100BASE FX is su...

Страница 16: ... must be fastened to prevent disconnection Do not cut the cables at the end of the dome camera to prevent water from getting into the camera When moving the dome camera do not lift the camera by the cable to prevent cable damages or waterproof block loose that may lead to water ingress into the camera Step 1 Optional Screw the quick connector to the bracket counterclockwise as shown in Figure 3 1 ...

Страница 17: ... Installing the SD card Step 3 Take out of the safety rope hang one end on the mounting ear of the dome camera and hang the other end on the mounting ear of the bracket Step 4 Put the cables at the end of the dome camera through the bracket and connect the network cable or optical fiber and power cable to the cables connected to the cables at the end of the dome camera as shown in Figure 3 3 Figur...

Страница 18: ...ssue 02 2013 09 30 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 11 Step 5 Screw the set screw on the blind flange into the hook groove Step 6 Fix the dome camera to the quick connector using two screws as shown in Figure 3 4 Figure 3 4 Fixing the dome camera End ...

Страница 19: ...eb client using Internet Explorer and log out any time you want 4 2 Web Page Overview The web client provides a variety of functions including video browsing PTZ control preset positions system settings and log query 4 3 Live Video Browsing You can view real time videos in the video pane on a client 4 4 PTZ Control When previewing a video you can control the PTZ in the PTZ control panel 4 1 Login ...

Страница 20: ... an IP address is automatically allocated to the camera The platform can obtain the camera IP address Click the question mark at the upper right corner to view the online help You must set your web browser at your first login For details see Table 4 1 Table 4 1 Web browser settings Description Setting The proxy has been disabled 1 Choose Tools Internet Options The Internet Options dialog box is di...

Страница 21: ...4 Set Use Pop up Blocker to Disable The proxy has been disabled The device uniform resource locator URL has been added as a trusted URL The ActiveX control and plug ins have been enabled or set to the prompt mode Enable TLS1 0 or TLS1 1 Login Step 1 Open Internet Explorer type the IPC s IP address 192 168 0 120 by default in the address box and press Enter The login page is displayed as shown in F...

Страница 22: ... If you entered incorrect passwords for three consecutive times the system will prompt you to enter the verification code when you enter a password again By default if you enter incorrect passwords for five consecutive times your account will be locked for five minutes To change the maximum number of consecutive incorrect password attempts see the 6 7 User management Step 3 Click Login The home pa...

Страница 23: ...nd log query Users can manage IP cameras IPCs and configure IPC parameters on the web page Figure 4 2 shows the home page Table 4 2 describes the page layout Table 4 3 lists the operations that you can perform on the home page Figure 4 2 Page layout Table 4 2 Page description No Name Description 1 Menu bar Includes Preview Settings Logs Current user Change password Logout and Online Help 2 Control...

Страница 24: ...ee 5 5 1 Configuring Preset Parameters Enable or disable tour tracks For details about how to enable or disable tour tracks see 5 5 2 Configuring Tour Track Parameters Enable or disable pattern scan For details about how to enable or disable pattern scan see 5 5 4 Configuring Pattern Scan Parameters Enable limited scanning lines For details about how to enable or disable limited scanning lines see...

Страница 25: ...ted 5 After the installation is complete press F5 to refresh the page Procedure Click Preview The page for viewing live videos is displayed Table 4 4 describes the buttons at the lower part on the page Table 4 4 Button description Button Description Views video in full screen mode Switches between full screen 16 9 or 4 3 Captures live video images Quickly locates a specified position The procedure...

Страница 26: ...ses a high speed intelligent dome network camera as an example to describe the GUI Click Preview The video preview page is displayed where you can use the PTZ control panel to manage the PTZ Table 4 5 describes the buttons for the PTZ control Table 4 5 Button description Button Description Navigates the PTZ in eight directions Adjusts the aperture NOTE To adjust the aperture the aperture priority ...

Страница 27: ...Clicks this button to turn the light on or off This function is a reserved function and is unavailable Clicks this button to enable or disable the rain wiper This function is a reserved function and is unavailable Controls the PTZ rotation speed in either of the following ways a larger value indicates a higher speed Drag the slider Enter a value in the text box The value ranges from 1 to 10 ...

Страница 28: ...ch as video and audio stream parameters 5 3 Configuring Intelligent Analysis Parameters 5 4 Configuring Network Parameters This topic describes how to configure network parameters 5 5 Configuring PTZ Cameras This topic describes how to configure Tour Track Parameters Scan Limit and Pattern Scan 5 6 Configuring Alarm Parameters This topic describes how to configure the alarm input and output temper...

Страница 29: ...details see 5 2 1 Configuring Video Stream Parameters OSD parameters Allows users to set OSD parameters including the text and time to be displayed on live video images For details see 5 2 4 Configuring OSD Parameters Platform connection parameters Allows users to set platform connection parameters For details see 6 2 Configuring Platform Connection Parameters 5 2 Configuring channel parameters Th...

Страница 30: ...aramet er Description Setting Stream type You can set the stream type as required The options are as follows Primary stream The primary stream is large in size and provides clear videos while occupying high bandwidth so it is used in local storage Secondary stream The secondary stream provides smooth videos occupies low bandwidth and is used in data transmission in low bandwidth networks Default v...

Страница 31: ...eo images from upward to downward All Reverses video images from upward to downward or left to right Default value Close Dynamic frame rate When a camera triggers an alarm temperature alarms excluded the camera automatically uses the dynamic frame rate to ensure clear video effect When alarms are cleared the camera restores the frame rate set in the stream Default value 25 Unit f s NOTE The dynami...

Страница 32: ...dvised to set a dynamic bit rate that is greater than the bit rate set in the stream Dynamic bit rate is valid only for primary streams Collected frame rate These frame rates are collected using a sensor or chip Default value 25Hz NOTE The collected frame rate is not less than the frame rate set in the stream Layered encoding Enabling the layer encoding will decrease video size but increase the re...

Страница 33: ...esolution is 352 x 288 about 0 1 megapixels CIF_NTSC The resolution is 352 x 240 about 0 084 megapixels NOTE The PAL standard is applicable to China Japan and Europe The NTSC standard is applicable to America and Japan Default value Primary stream 1080P Secondary stream 1 D1_PAL Bit rate type You can set the bit rate type when Constant bit rate is set to H 264 Bit rate is the number of data bits t...

Страница 34: ...bit s NOTE The bit rate value is affected by the resolution frame rate and I frame interval To ensure the video quality you must set a proper bit rate value based on the site requirements To ensure video smoothness the actual bandwidth is greater than the bit rate value If the bit rate is low the required bandwidth is 1 2 times of the bit rate Bit rate control mode You can set the rate mode when B...

Страница 35: ...SC 1024 CIF_PAL and CIF_NTSC 512 Unit kbit s Frame rate Frame rate is the number of frames displayed in a second Increasing the frame rate improves the video quality but devours more bandwidth Default value H 264 25 MJPEG 5 Unit f s NOTE When the frame rate is set to 60 fps and the behavior analysis is enabled the camera performance will be deteriorated and image freezing and artifacts will appear...

Страница 36: ...t value 25 NOTE If the frame rate is low you are advised to set the I frame interval to the same value as the frame rate otherwise the media stream request duration is long JPEG quality When you set Coding Protocol to MJPEG the image quality can be adjusted Increasing the JPEG quality improves the video quality but devours more bandwidth Value range An integer ranging from 10 to 90 Default value 6...

Страница 37: ...andwidth Default value G 711u Input volume Controls the input volume Value range An integer ranging from 0 to 100 Default value 85 Output volume Controls the output volume Value range An integer ranging from 0 to 100 Default value 85 Audio rate Configurable when the audio stream format is set to G 726 Increasing the audio rate improves the audio quality but devours more bandwidth Default value 16 ...

Страница 38: ...nd Image Signal Processing ISP parameters is displayed as shown in Figure 5 3 Figure 5 3 ISP Parameters tab page Step 2 Set parameters according to Table 5 4 Table 5 4 ISP Basic Parameter description Parameter Description Setting Day Night mode The day night mode helps IPCs to adjust to low illumination Automatic IPCs can automatically switch between day and night modes based on the illumination C...

Страница 39: ...result in a less than optimal image Value range An integer ranging from 0 to 14 Default value Enable 7 Exposure mode Select an exposure mode based on the site requirements Automatic exposure Automatically sets the shutter speed and aperture based on the exposure value collected by the metering system Shutter priority The camera automatically adjusts the aperture based on a manually configured shut...

Страница 40: ...ation function can provide clear images in environments with backlight condition Default value Disable Gain Image exposure adjustment includes the adjustment of the sensibility brightness and noise Increasing the gain increases the image brightness sensitivity and noise Value range An integer ranging from 0 to 15 Default value 0 NOTE The Gain parameter is available only when Exposure mode is set t...

Страница 41: ...ode averages the exposure for the entire picture area but with greater emphasis on the center metering zones Average metering In this metering mode the camera will use the light information coming from the entire scene and averages for the final exposure setting giving no weighting to any particular portion of the metered area Default value Average metering Shutter speed This parameter is availabl...

Страница 42: ...e morning or at dusk Automatic tracking Automatically adjusts the red and blue offset in an environment in which the color temperature ranges from 2000 K to 10000 K Indoor Applies to an environment in which the color temperature is 3200 K and Tungsten lamps and incandescent lamps are used Outdoor Applies to a sunny environment in which the color temperature is 5800 K Manual Manually adjusts the re...

Страница 43: ...ensation When WDR and Backlight compensation are enabled simultaneously purple brims appear on dynamic objects To avoid this issue you are advised to enable WDR and Backlight compensation rationally based on site requirements Default value Disable WDR level This parameter is available when WDR is set to Manual Value range An integer ranging from 1 to 64 Default value 8 Noise reduction switch Indic...

Страница 44: ...s the degree to which a stimulus can be described as similar to or different from stimuli that are described as red green blue and yellow Value range An integer ranging from 0 to 100 Default value 50 Saturation Colorfulness of a color relative to its own brightness Value range An integer ranging from 0 to 100 Default value 50 Contrast Contrast is the ratio of black and white colors in an image Inc...

Страница 45: ...ect the parameters whose values you want to display on the screen Table 5 5 describes the parameters Table 5 5 OSD Parameter description Parameter Description Setting Display camera information Whether to display the vertical angle horizontal angle zoom times and preset name on the screen The horizontal angle ranges from 0 to 359 The vertical angle ranges from 10 to 90 For example H100 T 10 indica...

Страница 46: ...ing the font color you can enter an RGB value in hexadecimal format Background color OSD background color Default value Black Background transparency Transparency of the OSD background Default value Transparent You can preview the font color background color and background frequency effect in the Example area Step 3 Click Save End 5 2 5 Configuring ROI Parameters By configuring a region of interes...

Страница 47: ...ween the current ROI area and non ROI area When the ROI quality is a negative value the image quality within the area decreases and the quality out of the area increases The smaller ROI quality value is the vaguer images captured within the area become When the ROI quality is a positive value the image quality within the area increases and the quality out of the area decreases The greater ROI qual...

Страница 48: ...Step 3 Click Save The ROI is deleted End 5 2 6 Configuring Privacy Mask Parameters You can conceal an area on a client to protect privacy Going to the Page for Setting Privacy Mask Parameters Choose Settings Channel Configuration Privacy Mask Parameters The page for configuring privacy protection parameters is displayed as shown in Figure 5 6 Figure 5 6 Privacy mask Parameters tab page Enabling th...

Страница 49: ...e live video image meet the requirements If yes the configuration is complete If no configure the privacy mask area again End Deleting a Privacy Mask Area Step 1 In the Area NO area select a privacy mask area to delete The selected area changes from red to white Step 2 Click Delete The privacy mask area is deleted End 5 2 7 Configuring Motion Detection Parameters An alarm is generated when an obje...

Страница 50: ...interval Interval for the system checking for object motion with the surveillance range of the camera NOTE If an object keeps moving in the surveillance range of the camera an alarm is generated at each interval Value range An integer ranging from 1 to 256 Default value 5 Sensitivity Sensitivity of motion detection Value range An integer ranging from 1 to 5 Default value 3 NOTE A larger value indi...

Страница 51: ...und Forward error correction is an error correction mode which improves data transmission reliability Procedure Step 1 Choose Settings Channel Configuration Forward Error Correction Parameters The Forward Error Correction Parameters page is displayed as shown in Figure 5 8 Figure 5 8 Forward Error Correction Parameters page Step 2 Select Enable Step 3 Set Packet loss rate A larger value of Packet ...

Страница 52: ...age Step 2 Select Enable Step 3 When the behavior analysis switch is enabled set related parameters For details see Table 5 7 Table 5 7 Parameter description Parameter Description Setting Show full target information Includes the object movement tracks you must select Enable target tracing and the box generated when the object is detected If you select it information about all objects in the entir...

Страница 53: ...alysis Parameters Behavior analysis includes intrusion detection loitering detection abandoned object detection removed object detection and tripwire detection Operation Description Behavior analysis parameters includes Intrusion detection Loitering detection Abandoned object detection Removed object detection and Tripwire detection Intrusion detection detects objects intruded to the surveillance ...

Страница 54: ...on Tripwire detection Default value Intrusion detection Recognize mode Object position to be detected For example you can set Object identification mode to Center so that an alarm is generated when the object center crosses the tripwire Default value Center Loitering duration Time period in which a person or an object is allowed to loiter in a sensitive area If a person or an object loiters in a s...

Страница 55: ... area list and click Delete Enable Disabled Used to change the status of a surveillance area ID ID of the surveillance area Name Name of the surveillance area NOTE The name of the surveillance area contains a maximum of 32 characters Status Whether the surveillance area is enabled or not To change the status of a surveillance area select the surveillance area in the surveillance area list and clic...

Страница 56: ...88 is used as an example A minimum size of 10 x 10 is supported A maximum size of 100 x 100 is supported in distant object mode A maximum size of 100 x 200 is supported in close up object mode The value indicates the area not the limitation on length and height Step 5 Set Name Step 6 Click Save The behavior analysis setting are complete End 5 3 3 Configuring the Intrusion Detection Function The in...

Страница 57: ... as follows Center indicates that an object is identified via its central part Bottom indicates that an object is identified via its bottom part Top indicates that an object is identified via its top part Default value Center Alarm check interval Time interval at which the system checks for new alarms The system then reports detected alarms to the surveillance platform NOTE To prevent a flood of a...

Страница 58: ...e object s length or height Step 6 Set Name Step 7 Click Save The intrusion detection function is configured End Verification When an individual enters the sensitive area If the individual is marked with a red box and the individual s movement track is displayed as a red line on the live video image intrusion detection is successfully configured If the individual is not marked on the live video im...

Страница 59: ...icking a domain or a link to jump to a required page you can press Alt left arrow key to return to the previous page Procedure Step 1 Log in to the eSpace IP camera IPC web page as the system administrator Step 2 Choose Settings Intelligent Analysis Behavior Analysis Parameters The Behavior Analysis Parameters page is displayed Step 3 Set Behavior type to Loitering detection as shown in Figure 5 1...

Страница 60: ...val Value range An integer ranging from 1 to 256 Default value 3 Unit s Step 5 Click Add and draw points on the live video image to form a sensitive area To delete a sensitive area select the sensitive area ID from the sensitive area list only the selected sensitive area is displayed in white on the live video image click Delete A sensitive area can be a polygon of three vertices or more A sensiti...

Страница 61: ...sabled Enable the behavior analysis function The sensitive area is not in Enable state when Behavior type is set to Loitering detection on the Behavior Analysis Parameters page Select the sensitive area ID from the sensitive area list and click Enable Disabled to enable the sensitive area Video alarm deployment is not selected on the Alarm Deployment Policy page that is displayed when you choose S...

Страница 62: ...ter Description Setting Recognize mode Part of an object through which the object is identified The options are as follows Center indicates that an object is identified via its central part Bottom indicates that an object is identified via its bottom part Top indicates that an object is identified via its top part Default value Center Alarm check interval Time interval at which the system checks f...

Страница 63: ...s on the object area instead of the object s length or height Step 6 Set Name Step 7 Click Save The abandoned object detection function is configured End Verification When an individual enters the sensitive area and leaves an object in the area for more than 10 seconds If the object is marked with a red box on the live video image abandoned object detection is successfully configured If the object...

Страница 64: ...p to a required page you can press Alt left arrow key to return to the previous page Procedure Step 1 Log in to the eSpace IP camera IPC web page as the system administrator Step 2 Choose Settings Intelligent Analysis Behavior Analysis Parameters The Behavior Analysis Parameters page is displayed Step 3 Set Behavior type to Removed object detection as shown in Figure 5 14 Figure 5 14 Removed objec...

Страница 65: ...d in white on the live video image click Delete A sensitive area can be a polygon of three vertices or more A sensitive area can have a maximum of 10 vertices A single behavior analysis function supports up to four sensitive areas If all functions are enabled a maximum of 10 sensitive areas can be analyzed at a time You can perform operations on only one sensitive area at a time A maximum of 15 an...

Страница 66: ... the sensitive area list and click Enable Disabled to enable the sensitive area Video alarm deployment is not selected on the Alarm Deployment Policy page that is displayed when you choose Settings Alarm Configuration Alarm Deployment Policy Select Video alarm deployment 5 3 7 Configuring the Tripwire Detection Function The tripwire detection function checks whether a person or an object crosses a...

Страница 67: ...s that an object is identified via its central part Bottom indicates that an object is identified via its bottom part Top indicates that an object is identified via its top part Default value Center Alarm check interval Time interval at which the system checks for new alarms The system then reports detected alarms to the surveillance platform NOTE To prevent a flood of alarms the system reports on...

Страница 68: ...limitations on the object area instead of the object s length or height Step 6 Set Name Step 7 Click Save The tripwire detection function is configured End Verification When an individual crosses the tripwire in the specified direction If the individual is marked with a red box and the individual s movement track is displayed as a red line on the live video image tripwire detection is successfully...

Страница 69: ...e is displayed as shown in Figure 5 16 Figure 5 16 Video Block Detection tab page Step 2 Select Enable Step 3 Set parameters according to Table 5 19 Table 5 19 Parameter description Parameter Description Setting Alarm check interval Interval for the system checking for alarms NOTE If an object keeps moving in the surveillance range of the camera an alarm is generated at each interval Value range A...

Страница 70: ...t a camera can function properly on the network you need to configure the IP address sub mask gateway IP address and DNS address for the cameras If a DHCP server is configured and camera IP addresses can be automatically obtained the platform can obtain the camera IP address when the camera IP address is changed Procedure Step 1 Choose Settings Network Configuration Network Parameters The page for...

Страница 71: ...other value that ranges from 1 to 223 Default Value 192 168 0 120 Subnet mask Subnet mask of an IPC s network adapter Default value 255 255 255 0 Gateway IP address Gateway IP address required for accessing IPCs across networks Default value 192 168 0 1 Preferred DNS server IP address of the active domain server Default value 0 0 0 0 Alternate DNS server IP address of the standby domain server Def...

Страница 72: ... page is displayed as shown in Figure 5 19 Figure 5 19 Add filter rule page Step 3 Set IP addresses Subnet mask Port range and Protocol type Both the start and end port numbers must be within the range of 0 to 65535 and the start number must be equal to or less than the end port number If you select All all port numbers within the range of 0 to 65535 are filtered Step 4 Click OK You can click Modi...

Страница 73: ...ocedure Step 1 Choose Settings Network Configuration NTP Parameters The page for setting NTP parameters is displayed as shown in Figure 5 20 Figure 5 20 NTP parameters tab page Step 2 Set parameters according to Table 5 21 Table 5 21 Parameter description Parameter Description Settings Enable If you select the parameter time on the camera is synchronized with that on the NTP server NTP server Doma...

Страница 74: ...sion quality Procedure Step 1 Choose Settings Network Configuration QoS Parameters The QoS Parameters page is displayed as shown in Figure 5 21 Figure 5 21 QoS Parameters page Step 2 Set Media stream DSCP Differentiated Services Code Point and Signaling stream DSCP Media stream media transferred and played over the network in streaming mode such as audio video and multimedia files Signaling stream...

Страница 75: ...ess coefficient and UDP Stream smoothness coefficient When the smoothness coefficient is greater than 1 the limited bandwidth is 50 Mbit s When the smoothness coefficient is 100 the limited bandwidth is 1 Mbit s A larger smoothness coefficient means a stricter restriction on the rate for sending data and a stronger smoothness effect Step 4 Click Save End 5 4 6 Configuring MTU Parameters You can se...

Страница 76: ...unstable video streams in different network environments Background The TCP congestion control function ensures stable video sending rate when random packet loss occurs on a network and video smoothness by easing the problem of video data accumulation on the source port caused by service overload on a congested network The TCP congestion control function is available only when the protocol used fo...

Страница 77: ...s The stream type encoding protocol and bit rate type have been set to Primary stream H 264 and Constant bit rate and the dynamic bit rate and frame rate functions have been disabled Procedure Step 1 Choose Settings Network Configuration Bandwidth Adaptive Parameters The Bandwidth Adaptive Parameters page is displayed as shown in Figure 5 25 Figure 5 25 BandwidthAdaptive Parameters page Step 2 Sel...

Страница 78: ...oting angle and zoom times can be stored as a preset The preset can be numbered Operation Description A preset cannot be deleted when it is specified as the home position or added to a tour track and is enabled Procedure Choose Settings PTZ Configuration Preset Parameters The Preset Parameters page is displayed as shown in Figure 5 26 For details see Table 5 22 The area in the red box shown in Fig...

Страница 79: ...ts will be removed from the preset list A preset cannot be deleted when it is specified as the home position or added to a tour track and is enabled Setting a park position 1 Click Home position 2 Select Preset name and set Reset time 3 Click Save To enable a home position select Enable home position The current park position is displayed on the Home position information page Resume time refers to...

Страница 80: ... the Tour Track Parameters page click Add The Create tour track page is displayed as shown in Figure 5 28 Figure 5 28 Adding a tour track Step 2 Set the tour track 1 Click Add Preset The Rotate To Preset page is displayed 2 Select defined presets in the Add preset drop down list box and set Dwell duration 3 Click OK The page for configuring tour track parameters is displayed Step 3 Click Save The ...

Страница 81: ...out track is modified End Deleting a Tour Track Step 1 On the Tour Track Parameters page select the tour track to delete and click Delete A confirm dialog box is displayed Step 2 Click OK The tout track is deleted End Enabling or Disabling a Tour Track On the Tour Track Parameters page select a tour track to enable or disable click Start Stop You can enable a tour track at a time If a tour track h...

Страница 82: ...l panel Click Left limit or Right limit to set the PTZ limits To preview the configured limits click Preview To stop the preview click Stop End 5 5 4 Configuring Pattern Scan Parameters This topic describes how to configure a pattern scan to specify the camera scanning lines Step 1 Choose Settings PTZ Configuration Pattern Scan The Pattern Scan page is displayed as shown in Figure 5 30 Figure 5 30...

Страница 83: ... instructions and you cannot perform operations on the PTZ camera To perform operations on the PTZ camera click Stop recording To preview the configured scan line click Preview To stop the preview click Stop End 5 6 Configuring Alarm Parameters This topic describes how to configure the alarm input and output temperature alarm alarm deployment plans alarm linkage policies 5 6 1 Configuring Alarm I ...

Страница 84: ...or checking alarms Default value 60 Unit s Alarm output Device ID ID of the alarm output device Manual control of the output device status NOTE This function cannot be used with the alarm linkage function If the function is used with the alarm linkage function the alarm linkage actions will be affected Name User defined device name Duration Duration of the alarm Default value 10 Unit s NOTE If Dur...

Страница 85: ...urrent Temperature indicates the current device temperature To update the current temperature click the Temperature Alarm tab again Step 4 Click Save End 5 6 3 Configuring Alarm Deployment Policy Parameters You can specify a time segment for receiving specified alarms If a camera is not configured with any surveillance deployment scheme no alarm is generated Step 1 Choose Settings Alarm Configurat...

Страница 86: ...on an alarm will not be triggered when an incident of the specified incident type occurs Alarm input 1 deployment If you enable this function an alarm will be triggered when an incident of the Alarm input 1 type occurs If you disable this function an alarm will not be triggered when an incident of the Alarm input 1 type occurs Alarm input 2 deployment If you enable this function an alarm will be t...

Страница 87: ...and then modify the settings on the displayed page To delete the current surveillance deployment plan click Delete You can specify a maximum of eight surveillance deployment plans for a type of event Step 5 Click Save End 5 6 4 Configuring Alarm Linkage Policy Parameters When an exception such as lens block occurs the system can trigger proper actions according to the preset alarm linkage policy S...

Страница 88: ...g to Table 5 25 Table 5 25 Parameter description Parameter Description Setting Alarm event Alarm event for which an action needs to be specified Default value Alarm input1 Preset Whether to move the camera to the preset when an alarm is reported NOTE The preset and the tour track cannot be enabled at the same time Tour track Whether to enable the camera to move according to the specified tour trac...

Страница 89: ...password and configure the ONVIF media stream 6 4 Time Configuration This topic describes how to configure the system time and time zone 6 5 Configuration Management Using the configuration management function you can upload or download configuration files and cert Management 6 6 Storage Management Using the configuration management function you can view SD card status Storage upload rate limit an...

Страница 90: ...ystem Information You can query system information as required Choose Settings System Configuration System Information The system information page is displayed Table 6 1 describes the system information The system information cannot be modified Table 6 1 Parameter description Parameter Description Device information Device model Model of the main device Hardware version Hardware version Hardware S...

Страница 91: ...es that the IPC has not been registered with the platform Active SDK registration 6 2 Configuring Platform Connection Parameters PUs can be connected to the video surveillance platform by using the China Mobile Clairvoyance GB T28181 or SDK protocol Step 1 Choose Settings System Configuration Platform Connection Parameters The page for configuring platform connection parameters is displayed as sho...

Страница 92: ... name domain name format You can enter the login name and domain name on the web page NOTICE When connecting to the eSpace IVS platform the domain name must be huawei com Password Password for registering the camera with the platform NOTICE The value of this parameter must be the same as the registration password configured on the platform If they are different the IPC will fail to be connected to...

Страница 93: ...ode system mode Dual server mode Select this option when the platform server is deployed in two node cluster mode IP address IP address of the platform server Port number Port number of the platform server Device ID Device ID which uniquely identifies a device NOTICE The value of this parameter must be the same as the device ID configured on the platform If they are different the IPC will fail to ...

Страница 94: ...veillance platform you must enter this password otherwise the surveillance platform cannot be connected Keep the changed password safe Step 1 Enter the Old password New password and Confirm password The default user name is admin and the default Password is HuaWei123 Step 2 Click Save End Configuring the ONVIF Media Stream You can select a proper stream type based on the decoder requirements For e...

Страница 95: ...s sent by the video surveillance platform within a specified period 60s by default the IPC stops sending media streams Step 1 Select Enable Step 2 Select Enable under ONVIF media stream keep alive switch Step 3 Click Save The configuration is complete End 6 4 Time Configuration This topic describes how to configure the system time and time zone During the video recording do not change the system t...

Страница 96: ...ure 6 4 Figure 6 4 Date and time picker control Step 4 Set the date and time and click OK Click Today The date and time will be synchronized with the PC data and time Step 5 Click Save End 6 5 Configuration Management Using the configuration management function you can upload or download configuration files and cert Management Procedure Step 1 Choose Settings System Configuration Configuration Man...

Страница 97: ...g the configuration file and upload the file 1 Click and select a path 2 Click Upload to upload the configuration file After the file is uploaded the device restarts automatically NOTICE If the configuration item is incorrectly configured the device may run improperly Download Configuration File Download the configuration file Click Download Certificate manageme nt Certificate file pem Identify th...

Страница 98: ...ult certificate click Restore Certificate Only certificate files in pem format can be imported End 6 6 Storage Management Using the configuration management function you can view SD card status Storage upload rate limit and continuous recordings Procedure Step 1 Choose Settings System Configuration Storage Management The storage management page is displayed as shown in Figure 6 6 Figure 6 6 Storag...

Страница 99: ...D card detection Check whether SD cards can read or write data SD card refresh Obtain the SD card status Continuous recording Enables the video recording function The recorded video is stored in SD cards NOTE The continuous recordings use the policy of overwriting the earliest video files when the storage space is insufficient When the occupied storage space reaches 90 new video files will overwri...

Страница 100: ...latform sends a video request to the cameras The cameras send the videos stored on the SD cards to the platform NOTICE The video buffering function occupies additional network bandwidth You can set Storage upload rate limit based on the site requirements Default value 4096 Unit kbit s End 6 7 User management Users are classified into super administrator administrator and common user based on the o...

Страница 101: ...ator manages common users Common user views live video controls PTZ and changes passwords User Name Create a new user Current user password Password that is currently used by an operator to log in to the system New user password Specify a password for the new user NOTE The new password must meet the following requirements A password consists of 8 to 20 characters A password contains at least two t...

Страница 102: ...n in Figure 6 9 Figure 6 9 Modify user info Step 3 Specify current user password new password confirm password Step 4 Click Save The super Administrator can modify administrators and common users Administrator can modify common users Common users do not have right to modify users End Deleting a user Step 1 Select the user name to be deleted Step 2 Click Delete The dialog box for deleting user info...

Страница 103: ...isplayed as shown in Figure 6 10 Figure 6 10 Advanced settings Step 2 Set Max incorrect password inputs and Lock Interval Max incorrect password inputs maximum number of consecutive incorrect password attempts Lock Interval duration that an account is locked when the number of consecutive incorrect password attempts exceeds the maximum If Max incorrect password inputs is set to 0 or Max incorrect ...

Страница 104: ...ype Type of the network transmission protocol NOTE Local video streams support only UDP Default value UDP Code stream type Type of requested video streams Default value Primary stream Video stream type You can select a video stream type based on the site requirements The options are as follows Video streams Outputs only video streams Hybrid streams Outputs video and audio streams when behavior ana...

Страница 105: ... fault by checking the generated log information Procedure Step 1 Click Logs on the main page The log management page is displayed as shown in Figure 6 12 Figure 6 12 Logs Step 2 Select the date start time end time and log type on the left To set the language in which log information is displayed select Language Step 3 Click Query The results are displayed on the right End Click Download all logs ...

Страница 106: ...inux operating system as the admin user Run the su root command to switch to the root user and check the message run file under var log The system also includes the following logs Table 6 8 describes the functions of logs Table 6 8 Other logs Log Function U Boot log Used to record user operations and operation commands of the U Boot To view U Boot logs log in to the U Boot through serial port and ...

Страница 107: ... minutes the account will be locked Do not attempt to log in to the client when the user account is locked because the system will recalculate the lock duration Step 1 Log in to the Linux operating system as the admin user The default IP address is 192 168 0 120 The default password of the admin user is ChangeMe123 To change the password of the root user you must run su root to switch to the root ...

Страница 108: ...cast UDP unicast and multicast Stream transmit type Transmit type of the current media stream including the elementary stream and program stream NOTE If the device is registered with the platform using the China Mobile Clairvoyance ONVIF or SDK protocol the media streams are transmitted as elementary streams If the device is registered with the platform using GB T 28181 the media stream is transmi...

Страница 109: ...nance Issue 02 2013 09 30 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 102 The unicast mode is efficient and targeted but may result in high loads on devices The multicast mode reduces the device loads but does not provide the error correction mechanism ...

Страница 110: ...intenance You can upgrade the version remotely restart the device restore default settings and collect device information with one click Choose Settings System Configuration Device Maintenance The Device Maintenance page is displayed as shown in Figure 7 1 Figure 7 1 Device Maintenance page Upgrading on the Web Page You can download the upgrade package from http support huawei com enterprise ...

Страница 111: ... system firmware you can select only the application upgrade file jffs2 If you need to upgrade the system firmware you must select both the system firmware upgrade file uImage and application upgrade file jffs2 Step 2 Click Upgrade The Upgrade Alarm page is displayed Step 3 Click OK End Upgrading Using the CLI During the upgrade ensure that the network communication between the device and the SFTP...

Страница 112: ...want to continue connecting yes no yes Warning Permanently added 192 168 0 200 RSA to the list of known hosts admin 192 168 0 200 s password Step 7 Enter the user name and password configured in Step 1 When the system asks you determine whether to continue enter yes If the system prompts you to enter the password enter the password created in Step 1 The following information is displayed Success t...

Страница 113: ...ade files under the specified file path on the SFTP server If the upgrade files are stored in the specified file path on the SFTP server you do not need to set this parameter For example run the update sftp 192 168 0 200 folder1 command The following information is displayed root Huawei cd bin root Huawei bin update sftp 192 168 0 200 folder1 Update Update Process Start Update BuildUnixSocket succ...

Страница 114: ...oring Default Settings When you restore default settings all parameters except the IP address are restored to factory settings Use this function with caution Step 1 Click Restore The Default settings page is displayed Step 2 Set Current user password Step 3 Click OK The system automatically restores default settings End Collecting Device Information with One Key You can collect the system informat...

Страница 115: ...value Restart the device Log in to the device using another account choose Settings System Configuration Device Maintenance and click Remote restart to restart the device Users cannot play videos after the initial login The playback control is prohibited Reinstall the playback control The playback control is not properly installed Enable the playback control The local firewall is enabled Disable t...

Страница 116: ...uploaded restart the browser Live video viewing cannot be enabled on the web page and a message is displayed indicating that an error occurs on the ActiveX control An exception occurs on the control Reinstall the control 1 Open Internet Explorer choose Tools Internet Options Advanced click Reset to reset the Internet Explorer and close all Internet Explorer windows 2 Choose Start Run enter CMD and...

Страница 117: ... Guide 8 Troubleshooting Issue 02 2013 09 30 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 110 Fault Possible Cause Solution prompted An exception occurs on the Internet Explorer Reinstall Internet Explorer 8 or Internet Explorer 9 ...

Страница 118: ...ensure that the watermark function is enabled on the platform to prevent video from being tampered or deleted In addition the encryption algorithm must be set to Advanced Encryption Standard AES For details about how to set the encryption algorithm see related platform documentation The following function s is disabled for IPCs by default watermark function and the AES encryption mode The function...

Страница 119: ...nologies Co Ltd 112 B Appendix Recommended PC Configurations The recommended PC configurations are as follows CPU Intel second generation Core i5 with a dominant frequency of 3 2 GHz or above Operating system Windows 7 or above and 32 or 64 bit Video RAM 1 0 GB or above Memory 3 0 GB DDR3 1600 or above Network adapter 100 MB or above Hard disk 300 GB or greater Monitor 22 or above ...

Страница 120: ... Table C 1 Common default configurations Configuration Item Default Value Remarks IP address 192 168 0 120 Web client Default user name of the system administrator admin You are forced to change the password at the first login To change the password at the non initial login perform the following operations In the upper corner of the web client click On the User Management page that is displayed ch...

Страница 121: ...Value Remarks Default login password ChangeMe123 at the first login To change the password at the non initial login see 6 10 Changing an Operating System Password Default user name of the system administrator root Default password of the system administrator HuaWei123 SSH service account sshd Indicates the account that is used to enable the SSH service However the account cannot be used to log in ...

Страница 122: ...o Ltd 115 D Appendix Downloading and Installing a Root Certificate Procedure Step 1 Download the root certificate 1 Click Download Root Certificate at the upper right corner on the login page The File Download Security Warning dialog box is displayed as shown in Figure D 1 Figure D 1 File Download Security Warning 2 Click Open The Certificate page is displayed as shown in Figure D 2 Figure D 2 Cer...

Страница 123: ...t Certificate Issue 02 2013 09 30 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 116 Step 2 Install the root certificate 1 Click Install Certificate The Welcome to the Certificate Import Wizard is displayed as shown in Figure D 3 Figure D 3 Welcome to the Certificate Import Wizard ...

Страница 124: ...endix Downloading and Installing a Root Certificate Issue 02 2013 09 30 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 117 2 Click Next The Certificate Import Wizard page is displayed as shown in Figure D 4 Figure D 4 Certificate Import Wizard ...

Страница 125: ...2 2013 09 30 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 118 3 Select Place all certificates in the following store and click Browse The Select Certificate Store page is displayed as shown in Figure D 5 Figure D 5 Select Certificate Store 4 Select Trusted Root Certification Authorities and click OK ...

Страница 126: ...rietary and Confidential Copyright Huawei Technologies Co Ltd 119 The selected certificate store is displayed on the Certificate Import Wizard page 5 Click Next and install the plug in as prompted Step 3 After the root certificate is installed restart Internet Explorer and enter the IP address of the IPC in the address box the login page displayed End ...

Страница 127: ...80 about 2 000 000 pixels 720P 720P is the shorthand name for 1280 x 720 a category of high definition television video modes having a resolution of 720P for a total of 0 92 megapixels and a progressive scan D1_PAL D1_PAL short for Phase Alternating Line is an analog television color encoding system used in broadcast television systems having a resolution of 720 x 576 about 400 000 pixels D1_NTSC ...

Страница 128: ...and the default password of the root user is HuaWei123 For details about how to change the password see 6 10 Changing an Operating System Password The Linux operating system integrates the busybox software The busybox software provides common commands and tools For details visit www busybox cc Procedure Step 1 Run the cd usr app bin command Step 2 Run the help debug command The command output is d...

Страница 129: ...larms such as temperature alarm Boolean value alarm and lens block alarm 7 Web module Records logs about the parameter settings and live video browsing 8 IQ_IMG module Record logs about device boards 9 ONVIF module Records logs about ONVIF platform operations on devices 10 RECORD module Records logs about storage such as SD card management and full disk alarm 12 SDK module Records logs about param...

Страница 130: ...Address Port PacketType LocalEthNo Set Media Stream open VideoStreamType 0 Host Stream 1 Sub Stream One 2 Sub Stream Two ProtocolType 0 UDP 2 Multicast Port need to input even numbers PacketType The type of media packet 0 ES stream packet 1 PS stream packet LocalEthNo 0 Wire Network card 1 Wireless Network card Without this parameter the default use Wire Network card Step 3 Enter the media stream ...

Страница 131: ...lowed incorrect password inputs When the number of consecutive login attempts reaches the maximum the user account will be locked LockTime specifies the maximum interval 1 999 in minutes that users are allowed to enter incorrect passwords When the number of consecutive login attempts reaches the maximum within this specified period the user account will be locked Run the help getsystemuserlock com...

Страница 132: ...tocol and enables the HTTPS protocol in web access mode which secures the data transmission Uses Advanced Encryption Standard AES to encrypt data to transmit Authenticates all login interfaces including the web page and SSH Encrypts all passwords Records logs about all user operations Disables all insecure communication ports and illustrates all required ports in the communication matrix Scans all...

Страница 133: ...tion Standard C CHAP Challenge Handshake Authentication Protocol D DHCP Dynamic Host Configuration Protocol DNS Domain Name Server DSCP Differentiated Services Code Point H HTTPS Hypertext Transfer Protocol Secure I IE Internet Explorer IMSI International Mobile Subscriber Identity IPC Internet Protocol Camera IP Internet Protocol ISP Image Signal Process L LTE Long Term Evolution M MJPEG Motion J...

Страница 134: ...mmittee O ONVIF Open Network Video Interface Forum OSD On Screen Display P PAL Phase Alternating Line PAP Password Authentication Protocol Q QoS Quality of Service R ROI Region of Interest RTP Real time Transport Protocol S SFP Small Form factor Pluggables SFTP Secure File Transfer Protocol SIM Subscriber Identity Module SSH Secure Shell U UDP User Datagram Protocol UTC Coordinated Universal Time ...

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