Table 3: Order Entry Fulfillment Collections (OEFC) center
Country
Phone number
Avaya Order Entry Fulfillment Collections (Avaya OEFC)
USA
+1 800 852 2436
EMEA
+91 20 30412500
APAC
+65 6872 8599
Canada
+1 905 474 6589
CALA
Argentina
+5255 5278 7640
Brazil
+5511 5185 6610
Colombia
+571 616 6077
Mexico
+5255 5278 7720
+65 6872 8599
Table 4: RAID Battery part number
Part number
Description
700511627
DL360/380G9 RAID BATTERY
Note:
If the server needs to be replaced, the customer must move the RAID battery from the current
server to the replacement server.
For information about HP ProLiant DL360 G9 RAID configuration, see
HP ProLiant DL360 G9 RAID
Configuration
on the Avaya Support website at
http://support.avaya.com
.
Server Field Replaceable Unit
A Server FRU is based on the Server core components. A server FRU will have the correct number
(1 or 2) and type of CPUs (High or Low), it will have 4 DIMMs and the 4 embedded NIC ports. The
following components will need to be sourced from the existing server: HDDs, Power Supply Unit
(PSU), PCIe Cards, and any additional DIMMs over 4.
Note:
S8800, Common Server Release 1, and Common Server Release 2 used the same FRU policy
with these minor differences. They shipped setup for RAID 1 with 2 HDDs, and a single PSU.
Also, these servers are shipped with 2 DIMMs, if you had a single CPU and 4 DIMMs, if you had
2 CPUs.
Maintaining and Troubleshooting the HP ProLiant DL360 G9 Server
November 2015
Maintaining and Troubleshooting the HP ProLiant DL360 G9 Server
36
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