Troubleshooting & FAQs
6.
On the
Rebooting your server into recovery mode
dialog box, click
Next
, and then follow the
instructions on each dialog box.
During the recovery process, the following may happen:
•
If the recovery program cannot find the server, see No server found below.
If the Server Recovery cannot recover the
partition
data, the progress bar will go to 100% and then
back to zero and start over.
•
If the recovery fails, see
.
7.
After the Server Recovery or Factory Reset completes, the server automatically restarts. Before
taking the next step wait until the Health indicator light is solid aqua white
.
8.
You must reinstall the software on each of your computers, including the computer that you used
to perform the recovery - otherwise, you won’t be able to use the server.
9.
Click
Finish
on the
Server recovery complete
dialog box.
10.
The HP MediaSmart Server software will automatically be installed on the computer where you
performed the Server Recovery or Factory Reset.
Caution
If you did not close the HP MediaSmart Server Control Center, as indicated in step 1, you may see
a message asking you to reboot your computer. If you see this message, choose to reboot later.
Otherwise, rebooting may leave the server in a state where it cannot be configured, and you will
have to repeat the recovery or reset process.
Note
It takes a few minutes for the server to go through the finishing process. Please be patient.
To install the software on other
client computers
, see
Installing the Software on Additional Home
Recovery fails
If the recovery fails, one of the following messages will be displayed:
•
The server disks could not be reformatted
The
partition
data on the server could not be written
•
The primary volume on the server could not be written
•
The recovery image could not be loaded
The most likely causes of these messages are:
A connection failure.
1.
Make sure that you are using a wired connection to the server from the computer you are using to
do the recovery.
2.
Check network connections.
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