8–4
Maintenance and Service Guide
Backup and recovery
Using f11
Ä
CAUTION:
Using
f11
completely erases hard drive contents and reformats the hard drive. All files you have created and any
software installed on the computer are permanently removed. The
f11
recovery tool reinstalls the operating system and
HP programs and drivers that were installed at the factory. Software not installed at the factory must be reinstalled.
To recover the original hard drive image using
f11
, follow these steps:
1. If possible, back up all personal files.
2. If possible, check for the presence of the HP Recovery partition. To find the partition, select
Start >
Computer
.
✎
If the HP Recovery partition has been deleted, you must recover your operating system and
programs using the Windows Vista operating system DVD and the
Driver Recovery
disc (both
purchased separately). For additional information, refer to the “Using a Windows Vista operating
system DVD (purchased separately)” section in this chapter.
3. Turn on or restart the computer, and then press
esc
while the “Press the ESC key for Startup Menu” message
is displayed at the bottom of the screen.
4. Press
f11
while the “Press <F11> for recovery” message is displayed on the screen.
5. Follow the on-screen instructions.
Using a Windows Vista operating system DVD (purchased separately)
If you are unable to boot (start up) your computer, you must purchase a Windows Vista operating system DVD to
reboot the computer and repair the operating system. Make sure that your most recent backup (stored on discs or on
an external drive) is easily accessible. To order a Windows Vista operating system DVD, go to
http://www.hp.com/support
, select your country or region, and follow the on-screen instructions. You can also order the
DVD by calling technical support. For contact information, refer to the
Worldwide Telephone Numbers
booklet
included with the computer.
Ä
CAUTION:
Using a Windows Vista operating system DVD completely erases hard drive contents and reformats the hard drive.
All files you have created and any software installed on the computer are permanently removed. When reformatting is complete,
the recovery process helps you restore the operating system, as well as drivers, software, and utilities.
To initiate recovery using a Windows Vista operating system DVD, follow these steps:
✎
This process takes several minutes.
1. If possible, back up all personal files.
2. Restart the computer, and then insert the Windows Vista operating system DVD into the optical drive before
the Windows operating system loads.
3. When prompted, press any keyboard key.
4. Follow the on-screen instructions.
5. Click
Next
.
6. Select
Repair your computer
.
7. Follow the on-screen instructions.
