8–6
Maintenance and Service Guide
Backup and recovery
Performing a recovery
In case of system failure or instability, the computer provides the following tools to recover your files:
■
Windows recovery tools
(select models only): You can use the Windows Backup utility to recover information
you have previously backed up.
■
Operating System
and
Driver Recovery
discs (included with your computer): You can use the discs to recover
your operating system and programs installed at the factory.
Recovering your information
To recover information you previously backed up, follow these steps:
1. If possible, back up all personal files.
2. Select
Start > All Programs > Accessories > System Tools > Backup
.
The Backup or Restore Wizard opens.
3. Click
Restore files and settings
, and then click
Next
.
4. Follow the on-screen instructions.
✎
For additional information on initiating a recovery in Windows, perform a search for this topic in
Help and Support.
Recovering the operating system and programs
Ä
CAUTION:
The recovery process reformats and completely erases the hard drive. All files you have created and any software
installed on the computer are permanently removed. The recovery process reinstalls the original operating system, software, and
drivers. Software, drivers, and updates not installed by HP must be manually reinstalled.
To recover your operating system and programs, follow these steps:
1. If possible, back up all personal files.
2. Insert the
Operating System
disc into the optical drive.
3. Shut down the computer.
4. Turn on the computer.
5. Follow the on-screen instructions to install the operating system.
6. After the operating system is installed, remove the
Operating System
disc and insert the
Driver Recovery
disc.
7. Follow the on-screen instructions to install the drivers and programs.
