Honeywell XNX-AM Series, Техническое руководство

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XNX Universal Transmitter
Warranty 199
Warranty Statement
All products are designed and manufactured to the latest internationally recognized standards by Honeywell Analytics under a Quality
Management System that is certified to ISO 9001.
The XNX
®
Universal Transmitter is warranted by Honeywell Analytics (herein referred to as ‘HA’) to be free from defects in material or
workmanship under normal use and service for:
Device Warranty Terms
XNX Universal Transmitter
(excludes consumables)
36 months from date of shipment to buyer
XNX Electrochemical Sensors
(Part Number XNX-XS****)
Multi-Purpose Detector (MPD)
12 months
from date of commissioning by an approved Honeywell Analytics representative
or
18 months from date of shipment from Honeywell Analytics, whichever is sooner
Service in the field or at the customer’s premises is not covered under these warranty terms. Time and travel expenses for on-site warranty
services will be charged at Honeywell Analytics’ normal billing rates. Contact your Honeywell Analytics Service Representative for information
on Service Contracts.
Warranty Conditions
1. The Honeywell Analytics (HA) Limited Product Warranty only extends to the
sale of new and unused products to the original buyer where purchased
from HA or from a HA authorized distributor, dealer or representative. Not
covered are: consumable items such as dry-cell batteries, filters and fuses
or routine replacement parts due to the normal wear and tear of the product;
any product which in HA’s opinion has been altered, neglected, misused or
damaged by accident or abnormal conditions of operation, handling, use or
severe sensor poisoning; defects attributable to improper installation, repair by
an unauthorized person or the use of unauthorized accessories/parts on the
product
2. Any claim under the HA Product Warranty must be made within the warranty
period and as soon as reasonably possible after a defect is discovered. If a
Warranty claim is being sought it is the responsibility of the buyer to obtain a
Service Event number (SE#) from HA and if practical return the product clearly
marked with the SE# and a full description of the fault.
3. HA, at its sole discretion, may elect to send replacement goods to buyer prior
to receipt of the defective goods. Buyer agrees to return defective goods with
in 30 days or to pay for the replacement goods.
4. Buyer is responsible for transportation costs from the buyer’s location to HA.
HA is responsible for transportation costs from HA’s location to the buyer.
5. If in the case of a fixed installation or when it is not practical to return the
product, the buyer should submit a claim to HA Service Department. A service
engineer will attend on site on a day rate basis. Where a valid warranty claim
is identified, the faulty product will be repaired or replaced free of charge. A
warranty claim will be accepted if all conditions contained within this Warranty
are met.
6. When, in the opinion of HA, a warranty claim is valid, HA will repair or replace
the defective product free of charge and send it or any replacement back
to the buyer. If, in the opinion of HA the warranty claim is not valid, HA will,
at the option of the buyer, return the unit unaltered at the buyer’s expense,
repair the unit at the then prevailing rates, replace the unit with an appropriate
replacement item at the then prevailing price, or discard the unit. HA reserves
the right to charge for any attendance by its service engineer at the usual
rates in force at the time the claim was received.
7. In no event shall HA’s liability exceed the original purchase price paid by the
buyer for the product.
Consumer Claims
If you purchased your HA product as a consumer, the above warranty conditions do
not affect your rights under any applicable consumer protection legislation.
Honeywell Analytics reserves the right to change this policy at any time. Contact
Honeywell Analytics for current warranty information.