Roof fans –
RD/VD EC
Installation and Operating Instructions
EN
EN
9
Before cleaning, isolate the fan from the mains power supply and protect against being switching on again!
– The disassembly of the unit or parts of the unit may be necessary for the cleaning.
This must be carried out by suitable specialist personnel cf. section 1.7!
– Clean fan flow area, impeller, struts and motor.
– Do not use aggressive cleaning agents that could damage the paintwork!
– High pressure cleaners or water jets are not permitted!
4�3 Information – Fault causes
The safety instructions specified in CHAPTER 1, section 1�3 must be observed!
The elimination of faults must only be carried out by specialist personnel, cf. section 1.7!
4�4 Spare parts
Only original Helios spare parts are to be used. All repairs may only be carried out by authorised specialist personnel/
companies.
ATTENTION
l m p r n
Error/fault
Causes
Solutions
Fan does not start
No voltage, phase missing
Check mains voltage
Setpoint signal missing
Check voltage
Impeller blocked
Clear blockage, clean,
replace impeller if necessary
Motor blocked
Check motor, replace if necessary
Fuse tripped
Shorted coil/ground fault in motor
Replace motor
Supply line/connection damaged
Replace parts, replace motor if necessary
Connected incorrectly
Check connection, change
Residual current device
tripped
Motor insulation damaged
Replace motor
Supply line insulation damaged
Replace supply lines
Motor protection
switch triggered
Tight bearings
Replace bearings
Impeller touching
Clean, replace impeller if necessary
Incorrect operating point
Check suitability of fan, Check/keep inflow
and outflow clear
Motor dirty
Clean
Vibrations
Contamination
Clean
Bearing damage
Replace bearings
Incorrect operating point
Check suitability of fan, Check/keep inflow
and outflow clear
Attachment-related resonance
Check or repair attachment, use vibration
damper
Impeller imbalance
Rebalancing by a specialist company
Error/fault
Causes
Solution
Abnormal noises
Incorrect operating point
Check suitability of fan, Check/keep inflow
and outflow clear
Impeller touching
Clean, replace if necessary
Bearing damage
Replace bearings
Mechanical damage
Perform maintenance
Current consumption
too high
Incorrect operating point
Check suitability of fan, Check/keep inflow
and outflow clear
Impeller touching
Clean, replace if necessary
Bearing damage
Replace bearings
Fan does not perform
(speed)
Incorrect operating point
Check suitability of fan, Check/keep inflow
and outflow clear
Incorrect voltage
Check connection/change
Incorrect setpoint signal
Check voltage
Bearing damage
Replace bearings
Contamination
Clean
Insufficient backflow
Enlarge backflow openings
Temperature-dependent speed reduc-
tion active
Check air flow temperature or ambient
temperature for permissible limit values (see
type plate)