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HANDLING CALLS
TROUBLESHOOTING
Skype conference call
The Dect phone cannot initiate a Skype conference call, but you can
participate in a Skype conference call initiated from a computer.
The operation is similar to Answer a call. (Refer to To Answer a call
section for more details)
If the active call is a Skype conference call, you can see the participants
via the View Participants menu.
Always check first that:
You have followed the steps listed on pages to install and set up
•
your Dect phone.
All connects are firmly inserted in their sockets.
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Mains power is switched on at the socket.
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The handset’s batteries are correctly and securely installed, and
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are not run down.
If you experience difficulties with the working of your Dect phone, refer
to the advice given below.
I cannot make or answer calls.
Check that the base unit’s mains power adapter is plugged in
•
and power is switched on. The base unit needs mains power for
normal operation of the phone-not just charging the batteries.
Make sure you are using the telephone line cable that was
•
supplied with your Dect phone. Other telephone line cables might
not work.
Move the handset closer to the base unit.
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Check the batteries level symbol on the display. If it is low, replace
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the handset on the base unit or charger pod to recharge the
batteries.
Switch off power at the mains socket, wait for a few seconds and
•
then switch back on. This may solve the problem.
f you still can’t make calls, try re-registering the handset.
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When I place Skype call, there is no sound.
Check the network.
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I cannot enter Skype Contact List
Check that the Ethernet cable between
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on the base station and
the LAN port on your broadband connection (modem, router,
hub, switch etc.) is connected properly.
