Grandstream Networks, Inc.
DP715-US/DP710-US User Manual
Page
43 of 43
Firmware 0.0.0.8
Last Updated: 03/2012
2. IVR
Command
Reset default factory settings using the IVR Prompt (Table 5):
1. Dial “***” for voice prompt.
2. Enter “99” and wait for “reset” voice prompt.
3. Enter the encoded MAC address (Look below on how to encode MAC address).
4. Wait 15 seconds and device will automatically reboot and restore factory settings.
Encode the MAC Address
1. Locate the MAC address of the device. It is the 12 digit HEX number on the bottom of the unit.
2. Key in the MAC address. Use the following mapping:
0-9: 0-9
A: 22 (press the “2” key twice, “A” will show on the LCD)
B: 222
C: 2222
D: 33 (press the “3” key twice, “D” will show on the LCD)
E: 333
F: 3333
For example
: if the MAC address is 000
b
8200
e
395, it should be keyed in as “000
222
8200
333
395”.
3. Reset from web interface (Reset Type)
1. From the Advanced Settings Page user can select three types:
•
Full Reset
: This will make a full reset
•
ISP Data
:
This will reset only the basic settings, like IP mode, PPPoE and Web port
•
VOIP Data
: This will reset only the data related with a service provider like SIP server, sip
user ID, provisioning and others.
NOTE:
1. Factory Reset will be disabled if the “Lock keypad update” is set to “Yes”.
2.
If the DP715 was previously locked by your local service provider, pressing the RESET button
will only restart the unit. The device will not return to factory default settings.
H
ANDSET
Press and hold the 'R' key until "Handset Reset?" appears. Select the check mark option with the soft key
to reset the handset.
FCC Caution:
Any Changes or modifications not expressly approved by the party responsible for compliance could void
the user’s authority to operate the equipment.
