GLOW Evolution E735, Руководство пользователя

Страница: 15 / 60

EN
15
facility. An Online Service Request is available
at http://www.horizonhobby.com under the
Support tab. If you do not have internet ac-
cess, please contact Horizon Product Support
to obtain a RMA number along with instruc-
tions for submitting your product for service.
When calling Horizon, you will be asked to
provide your complete name, street address,
email address and phone number where you
can be reached during business hours. When
sending product into Horizon, please include
your RMA number, a list of the included items,
and a brief summary of the problem. A copy
of your original sales receipt must be included
for warranty consideration. Be sure your
name, address, and RMA number are clearly
written on the outside of the
shipping carton.
Notice: Do not ship LiPo batteries to
Horizon. If you have any issue with a LiPo
battery, please contact the appropriate
Horizon Product Support office.
Warranty Requirements
For Warranty consideration, you must include
your original sales receipt verifying the
proof-of-purchase date.
Provided warranty
conditions have been met, your Product will
be serviced or replaced free of charge. Service
or replacement decisions are at the sole
discretion of Horizon.
Non-Warranty Service
Should your service not be covered by
warranty service will be completed and pay-
ment will be required without notification or
estimate of the expense unless the expense
exceeds 50% of the retail purchase cost.
By
submitting the item for service you are agree-
ing to payment of the service without notifica-
tion. Service estimates are available upon
request. You must include this request with
your item submitted for service. Non-warranty
service estimates will be billed a minimum of
½ hour of labor. In addition you will be billed
for return freight. Horizon accepts money
orders and cashiers checks, as well as Visa,
MasterCard, American Express, and Discover
cards. By submitting any item to Horizon for
service, you are agreeing to Horizon’s Terms
and Conditions found on our website http://
www.horizonhobby.com/Service/Request/.
Contact Information
Horizon Hobby Address Phone Number/Email Address
United
States Horizon
Service Center
(Electronics
and engines) 4105 Fieldstone Rd
Champaign, Illinois
61822 USA 877-504-0233
Online Repair Request:
www.horizonhobby.com/service
Horizon
Product Support
(All other products) 4105 Fieldstone Rd
Champaign, Illinois
61822 USA 877-504-0233
productsupport@horizonhobby.com
United
Kingdom Horizon Hobby
Limited Units 1-4 Ployters Rd
Staple Tye
Harlow, Essex
CM18 7NS
United Kingdom +44 (0) 1279 641 097
sales@horizonhobby.co.uk
Germany Horizon
Technischer
Service
Christian-Junge-
Straße 1
25337 Elmshorn
Germany +49 (0) 4121 2655 100
service@horizonhobby.de
France Horizon
Hobby SAS 14 Rue Gustave Eiffel
Zone d’Activité du
Réveil Matin
91230 Montgeron +33 (0) 1 60 47 44 70
infofrance@horizonhobby.com