Gilat SkyEdge IIc, Руководство пользователя

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76 CPE Installation and Pointing
Proprietary and Confidential
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Check that the power adapter is powered.
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Check that the modem is connected to the power adapter.
If the above measures do not resolve the problem, contact Help Desk.
I Cannot Connect to Modem
1. Check the power.
2. Check the LAN configuration on your PC.
3. Check the LAN LEDs of the PC and the modem.
4. Replace the LAN cable.
If the above measures do not resolve the problem, contact Help Desk.
During Installation, Web Page Freezes
In some cases, during the installation/reinstallation, the Web page freezes for a
prolonged period.
1. Verify that no additional 3rd party equipment (e.g., a wireless router) is installed
between the modem and the PC.
2. Connect the PC directly to the modem with an Ethernet cable.
If the Web page does not refresh, restart the modem.
Transceiver Emits No Sounds
1. Check the Tx cable connection.
2. Verify you have reached the dish pointing step 2.2
If the above measures do not resolve the problem, contact Help Desk.
I Cannot Lock Onto Satellite
1. Check the parameter setting.
2. Make sure that the line of sight is unobstructed.
3. Check the weather: you could have started pointing under clear sky conditions - but
it can be cloudy or rainy now.
4. Check the elevation and azimuth settings.
5. Check elevation compensation.
6. Make sure that the cable connectors are correctly assembled and tightly fastened to
the modem and the transceiver.
7. Try scanning (rotating the dish) at a slower pace.
If the above measures do not resolve the problem, contact Help Desk.