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Chapter 8
153
Troubleshooting
P83173A RevA
7/19/10
Banding in roll-to-roll prints
Cause
Solution
Notes
Choosing the incorrect device profile for
the material, printer, and desired print
quality.
Choose the correct device
profile.
See “Using RIP software and
profiles” on page 55, or see
your RIP software
documentation.
There a slight overlap (dark band) or gap
(white space) in the print passes.
Adjust the media feed in the
RIP software.
Consult Rip software
documentation.
Not using the Step Blending mode.
Use the Step Blending mode. See “Step Blending mode” on
page 71.
The supply roll has trouble rotating
freely.
The table legs may need to
be squared.
Seek technical assistance.
The roller and/or idler right side pulleys
are worn.
Replace the roller or idler
right side pulley.
Seek technical assistance.
Missing or angled nozzles
Cause
Solution
Notes
Not performing the daily maintenance
procedures
Perform a Clean Heads
procedure whenever the
Clean Heads LED is lit
before printing and an End
of Day Clean at the end of
each day of printing.
See “Daily maintenance” on
page 76.
Not performing a Periodic Maintenance
Process
Perform a Periodic
Maintenance Process
whenever angled nozzles are
observed.
See “Periodic Maintenance
Process to correct angled
nozzles ” on page 95.
There is air trapped in the ink lines.
Perform a purge on the
problem ink line. If you are
purging more than once a
week, there maybe another
problem.
See “Purging ink lines to
remove air” on page 87. If the
problem persists seek
technical assistance.
There is a buildup of ink on the
printhead resulting from not using the
sliding shield correctly.
Clean the printheads and
area surrounding them with
Anticon wipes and flush.
Always position the sliding
shield next to the material.
See “Cleaning the
printheads” on page 78 and
“Loading the Flat Bed” on
page 42.