Appendix A:
Troubleshooting
72
Symptom:
The scanner grinds at the end of
the scan and it looks like it
wants to
continue scanning.
Cause:
This noise occurs when the
Parallel Port mode is not set
properly in some computers.
Solution 1:
Change the Parallel Port Address
in your computer BIOS (3BCh is
recommended) and make sure that
the Parallel Port mode is set to
EPP or Bi-directional. Consult
your computer manual on how to
make changes to the BIOS.
Solution 2:
Change the Parallel Port mode to
SPP.
Solution 3:
If the problem persists, please
contact our service department.
Symptom:
The ScanManager will not
restore.
Cause:
This problem occurs if the
computer is turned off while the
ScanManager is scanning.
Solution:
1) Edit the SCANFX.INI file
located in the \WINDOWS
directory. To edit the
SCANFX.INI, Click on the
START button in the TASK BAR
(Windows 95 users), click on
RUN, then type SCANFX.INI.
2) Delete the lines that start
with LINE, TOP and LEFT.
3) Save the file.
4) Start the ScanManager.
Symptom:
There is a yellow or green line in
the right hand side of the
scanned document.
Cause:
These color lines are shown if the
parallel port type is detected or set
improperly.
Содержание VividPro II
Страница 8: ...1 Chapter I Hardware Installation...
Страница 13: ...6 Chapter II Software Setup...
Страница 16: ...9 Chapter III Usage and Maintenance...
Страница 31: ...24 Chapter IV The TWAIN Interface...
Страница 56: ...49 Chapter V The Scanner Software...