PSY-201 User Guide
GP-UM-PSY-201-11
Page 45 of 105
3.4 Troubleshooting
Front Panel
1.
To ensure stable measurement results, place the setup on a stable surface and fix SM
fibers in place.
2.
For sensitive measurements, make sure that the input power is within the optimal
measurement range (
−
25 to +10 dBm).
3.
Make sure wavelength setting matches wavelength of light source.
Remote Control
Command Format
1.
Make sure the “Command Type” setting (SCPI or GP) matches the format of the actual
command format to be used.
2.
SCPI format: Command strings without an end-of-string (EOS) character will not be
executed. If the instrument does not carry out a command and does not beep, it may not
have received the EOS character. Make sure that the “Command EOS” setting matches the
EOS being used. The default EOS is CR + LF (0D 0A in HEX).
3.
GP format: If the beginning (“*”) or ending identifiers (“#” or “?”) of a command are
missing, the instrument will not respond.
4.
The instrument will beep to indicate an unrecognized or improperly received command or
other error. Check the command format before resending. Commands are case sensitive;
for example, :CONTrol and :CONT are ok, but not :CONtrol.
RS-232
1.
Make sure that the cable is straight-wired (pin-to-to pin wired) not cross-wired.
2.
Verify active Comm Port (COM1, COM2, etc.).
3.
Verify Comm Port settings: 8 data bits, 1 stop bit, no parity bits.
4.
Make sure baud rate setting on instrument matches baud rate being used by control
computer.
USB
1.
Make sure that the USB driver is installed before communicating via USB.
2.
For the PSY-201, the USB interface is reserved for PolaView. The other interfaces can be
used to communicate using the command lists.