Troubleshooting
Fault messages and troubleshooting help (VP8002)
7160-9001-560
01. December 2020
9.3.2
Error output via LED display (dE - display Error) - VP8002
Remove CAN bus error
Please note
In case of a defective control unit, write down all information about the
malfunction on the repair/warranty sticker.
CAN bus errors are stored in the control unit
and indicated via LED and codes.
CAN bus errors must be deleted after they have been eliminated.
Troubleshooting table (CAN-bus error)
Code
Fault/Possible cause
solution/action
-
– –
CAN 1: No error
CAN 2: No error
No action.
01
CAN 1: No power
Check the respective setting in the
user interface
02
CAN 1: Voltage fault
Maximum current above the maximum level
(>4A during > 2.5 seconds)
Too many Velos devices (V-packs) connected.
Check wiring, connections and
connected devices
(e.g. for corrosion)
03
CAN 1: Fuse failure
● >7 A during >400 msec
● >15 A during >25 msec
Overloading or short circuit.
Check wiring, connections
and
connected devices
04
CAN 1: Voltage fault
This error code is followed by code 09, 10, 11 and/or
12
See error code: 09, 10, 11 / 12.
05
CAN 2: No power
See error code 01
06
CAN 2: Voltage fault
See error code 02
See error code 02
07
CAN 2: Fuse failure
See error code 03
See error code 03
08
CAN 2: Voltage fault
This error code is followed by code 13, 14, 15 and/or
16
See error code: 13, 14, 15 / 16.
09
CAN 1: Voltage fault (Vout < 15 Vdc)
Output voltage below the minimum value
● Power supply too weak
● Connecting cable too thin (< 1,5mm²)
● Connection cable too long
● Stronger power supply
● Replace the cable (≥ 2 mm² / 15
AWG)
● Shorten the connection cable
10
CAN 1: Voltage fault (Vout > 30 Vdc)
Output voltage above maximum value
● Power supply unit defective
● Incorrect power supply unit
Replace the power supply unit.
11
CAN 1: Voltage fault (Vin < 20 Vdc)
Input voltage below the minimum value
● See error code 09
See error code 09
12
CAN1 and/or CAN2 error
Check CAN wiring
13
CAN 2: Vout < 15 VDC
See error code 09
See error code 09
14
CAN 2: Vout > 30 VDC:
See error code 10
See error code 10