GE HealthCare CONFIDENTIAL
Direction
5936427
, Rev. 1
LOGIQ Totus
Basic Service Manual
7 - 28
Section 7-3 - Service Desktop
To change the password:
NOTE:
Before changing the GE Service password (the default is SvcForward123$), make sure the
LOGIQ Totus is connected to the network and the agent is configured. The GEService
password is used to perform portions of remote service. If the password is changed and the
LOGIQ Totus information is not updated, it may slow down remote service. Both file transfer
and SSH depend on the GE Service password.
To change the service desktop user password
:
1.) Navigate to
Utility (second page) > Service > Utilities
, and then select
Change Password
.
2.) From
User Type
, select one of the following:
-
GEService
– This is the Windows user for GE HealthCare Service. Both file transfer and SSH
depend on this user and password combination. When using SSH in FFA, the user and
password will always be requested. Entering the incorrect password multiple times will lock
you out. When changing this password, the LOGIQ Totus should be online (check the online
icon at the bottom of the screen) so the back office updates. If the password is changed when
offline, the back office will not be updated and you will have to change the password again
with the LOGIQ Totus online. There is no notification when this password has been changed.
Changes to this password do not affect logs sent to the GE HealthCare Service data lake.
-
SVCService
– This is the Windows user loaded with the base image load software. You will
never be prompted for this password. When it is set to default (no password selected), a
randomly generated password will be supplied by the LOGIQ Totus. If this password is
changed with
Change Password
, the base image software will automatically store the new
password in the LOGIQ Totus and it will be fixed to the value entered. The SVCService
password will not be requested of any user. It is only used by the LOGIQ Totus software.
3.) In
New Password
type a new password according to the password requirements (14-25 characters
including one upper cap, one lower cap, one number, and one symbol).
4.) In
Confirm Password
, type the new password.
5.) Click
Update Password
. The following message displays if the LOGIQ Totus is offline.
6.) When a SVCService user password has been changed, reboot the LOGIQ Totus to reflect the
password change.
For more information
:
•
CAUTION
RISK OF LOSING DATA.
GE HEALTHCARE WILL NOT BE ABLE TO RECOVER OR RESET CHANGED
PASSWORDS. SECURELY RECORD THE NEW PASSWORD.
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