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18 - 

Quick Start & Troubleshooting Guide

The updates will be downloaded from Gateway and automatically installed on your computer. Your updated 

version of InfoCentre will contain detailed specific information on your computer’s configuration.
The 

My Computer 

button contains all the technical information about your computer's components and useful tips 

on how to upgrade your computer.
Other buttons give you access to additional information, such as tutorials on performing day-to-day tasks and tips 

and information on using the Internet.

Note:

 The number of categories and titles available may differ according to the computer you purchased.

 

Remember to update InfoCentre to view the latest information about your computer! You should also make 

regular visits to 

www.gateway.com

 and check out the Support section: it contains up-to-date information, 

help, drivers and downloads.

Software Documentation

Most of the applications preinstalled on your computer by Gateway feature a documentation file. 

Note:

 If you need help while using a program, press 

F1

 on your keyboard, or click on 

Help

 or the help icon 

(typically a ? sign).

Playing Multimedia Files

You may use the media software on your computer to play music, films or photo slide-shows and watch television 

(if your computer has a TV tuner). Other options allow you to create CDs or DVDs.
One or more media programs are installed on your computer, 

Windows Media Player

 and optionally 

Windows 

Media Center

 are provided by Microsoft. Other media programs may have been installed by Gateway to provide an 

improved media experience.

Windows Media Player

Windows Media Player

 may be used to play MP3 or WMA audio files, CDs or most video files. 

Note:

 It is not recommended that you use Windows Media Player to play DVD movies. Other media players 

(such as Windows Media Center) provide additional playback options. 

Windows Media Center (optional)

Certain computers include all-in-one media 

‘centers’ such as 

Windows Media Center

These programs can handle a variety of 

multimedia content, presented with simple 

menus  that  may  be  easily  controlled  with  a 

remote control. You may watch live or 

recorded TV (if your computer has a TV tuner), 

listen to digital music, view pictures and 

personal videos, create CDs and DVDs, or 

access content from online services.
To start the media program installed on your 

computer, click on 

Start

  

Windows 

Media Center

.

Setup

Caution:

 If your computer includes a remote control (page 8) or TV tuner (page 12) they must be 

connected and active before starting the media program for the first time. 

The first time you start the media program, it will start a setup wizard, which will configure some basic settings. If 

available, select the 

Express

 setup option, you may then configure additional options as needed.

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Страница 1: ...rnet Security Offer 15 Gateway Recovery Management 16 Your Computer s Documentation 17 Playing Multimedia Files 18 First steps on the Net 20 Protecting your computer 20 Choose an Internet Service Prov...

Страница 2: ...ease fill in the information and click Next The second window you ll see contains optional fields that will help us to provide you with a more personable customer service experience Another Option Ano...

Страница 3: ...ame state as when you purchased it while giving you an option to retain all settings and personal data for later retrieval see page 45 for details Gateway InfoCentre To discover more about your comput...

Страница 4: ...power cable from the computer Three pin power cords are connected to a grounded power outlet The power outlet is easily accessible and as close to the computer as possible do not overload it with too...

Страница 5: ...ncrease volume gradually until you can hear clearly and comfortably do not increase the volume level after your ears have adjusted Do not listen to high volumes for extended periods Do not increase th...

Страница 6: ...mlock key to switch between the two functions Note To optimise space and weight certain computers use compact keyboards that do not provide a numeric keypad If this is the case you may use the integra...

Страница 7: ...Touchpad Lock button toggles the touchpad on or off to avoid unwanted cursor movements when using the keyboard This is most useful if you have connected a mouse to your computer On certain computers...

Страница 8: ...Open Guide 6 Open Live TV 7 Direction keys up down left right and OK 8 Volume controls Volume up down and Mute 9 Program Channel up down 10 Back Start Windows key and More information 11 Teletext sele...

Страница 9: ...Disc recording software must be used to write information to recordable discs Note Before copying a CD make sure that its content is not protected by Trademarks and Copyrights and that you are authori...

Страница 10: ...apter that is supplied with your computer Although other adapters may look similar using them can damage your computer The AC adapter and the underside of the computer can become hot after prolonged u...

Страница 11: ...ese ports To view documentation specific to the model you have purchased please check InfoCentre Precautions Before you attach any device check the installation instructions that were supplied with it...

Страница 12: ...er Connectors Memory Card Reader Memory cards are used to store and transfer data by a wide selection of digital cameras PDAs MP3 players and mobile phones see page 8 TV Tuner Allows you to connect an...

Страница 13: ...low power state so that you may quickly resume working see the Power Options section on page 14 for details Note You may also put your computer into sleep mode without going to the Windows Start menu...

Страница 14: ...ng experience as easy and pleasant as possible Because your computing needs may evolve Gateway is here to help you choose the right accessories and make the most of your computer Memory Memory RAM is...

Страница 15: ...the screen Windows Welcome Center The first time you turn on your computer the Welcome Center window opens The Welcome Center introduces you to the new features and tools of Windows You can access the...

Страница 16: ...by on screen instructions Please read them carefully 1 Click on Start All Programs Gateway then click on Gateway Recovery Management Gateway Recovery Management opens 2 To create recovery discs for th...

Страница 17: ...ocess is complete Your Computer s Documentation User s Guide Gateway InfoCentre This guide is not the only reference for information about your computer InfoCentre your electronic user s guide contain...

Страница 18: ...tuner Other options allow you to create CDs or DVDs One or more media programs are installed on your computer Windows Media Player and optionally Windows Media Center are provided by Microsoft Other...

Страница 19: ...y work with the media programs installed on your computer or may require specific programs Files that include DRM functions may only play in specific programs e g iTunes Windows Media Player or only o...

Страница 20: ...the Internet as the connection speed is low and connection time is typically charged per hour DSL e g ADSL DSL Digital Subscriber Line is an always on connection that runs over the phone line As DSL...

Страница 21: ...with other computers in your home Installation Speed and Simplicity Installing a wireless LAN system can be fast and easy and eliminates the need to pull cables through walls and ceilings Components o...

Страница 22: ...th the members of an ad hoc wireless network This is the method of connection if you do not possess an Access Point router Turning On Off a WiFi Network Connection Most computers feature a WiFi button...

Страница 23: ...le browser window by switching from one site to another through tabs at the top of the browser frame 7 Quick tabs Select and navigate through open tabs by displaying thumbnails of them all in a single...

Страница 24: ...mation when you want it right on your computer s desktop Simply click on the Google Desktop search icon to start the program Note To learn more about Google products and features visit www google com...

Страница 25: ...you tick Scan for and attempt recovery of bad sectors your computer will carry out the physical error checking when you next restart your computer Click on Start to proceed Disk Cleanup The Disk Clean...

Страница 26: ...n will automatically appear Free some Space on your Hard Disk Drive 1 Empty the Recycle Bin When you delete a file from your computer Windows places it in the Recycle Bin All the deleted files remain...

Страница 27: ...ng Windows System Restore from the Windows desktop Click on Start All Programs Accessories System Tools System Restore If you cannot access the Windows desktop 1 Press the Alt F10 key upon start up wh...

Страница 28: ...ered everyday keeping your security applications and operating system up to date is crucial Norton Internet Security combined with other security applications can protect your computer from Internet a...

Страница 29: ...acts as a shield to protect your Internet connection from unwanted connections some of which may attempt to take control of your computer to install or re distribute viruses or malicious programs Eac...

Страница 30: ...ictionary Try to select especially strong unique passwords for protecting activities like online banking Keep your passwords in a safe place and try not to use the same password for every service you...

Страница 31: ...es can be greatly reduced if you can catch it shortly after your data is stolen or when the first use of your information is attempted One of the easiest ways to get the tip off that something has gon...

Страница 32: ...ur computer from programs from the internet trying to access your computer this sometimes is necessary to allow access for program updates downloads etc Windows Updates If you have an active Internet...

Страница 33: ...ser s security settings to determine how much or how little information you are willing to accept from a Web site To access Internet Explorer security settings 1 In Internet Explorer click on Tools In...

Страница 34: ...e issue Also remember to read our recommendations in the Safe Computing section page 25 to get the most of your computer and prevent problems in the future Nothing displays on the screen page 34 The s...

Страница 35: ...battery is correctly inserted 2 Check that the battery is sufficiently charged 3 Connect the AC adapter and attempt to start your computer Disconnect or remove additional devices A faulty device or ba...

Страница 36: ...ter with a different boot device Press F12 when starting your computer to enter the boot menu this feature may not be available on all computers If your first boot device is HDD change it into CD or D...

Страница 37: ...ious software propagated when you are connected To check if your computer has been infected run a check with your antivirus and anti spyware programs To be fully efficient these protection programs mu...

Страница 38: ...gram in the list and click on End Task Does this happen with only one application If you notice that a specific program does not work correctly try uninstalling and reinstalling it Click on Start Cont...

Страница 39: ...ce noise or distortion depends on your screen s proximity to sources such as TV sets mobile phones other monitors refrigerators large stereo speakers power adapters halogen lighting with built in powe...

Страница 40: ...connection ensure that you Connect your modem directly to the phone socket Avoid using telephone extension cables this degrades the signal quality In thunderstorm conditions make sure that you discon...

Страница 41: ...Panel Change the View by option to Large icons then select Phone and Modem Make any changes to match your phone configuration and click on OK to finish 4 The modem is used by another program COM port...

Страница 42: ...at you have selected the correct ISP for the account you are attempting to use 4 Your Internet account settings may have been changed a Disconnect from the Internet Close Windows Mail and any other ap...

Страница 43: ...t to product a Before installing any new program be sure all other applications are closed b Insert the CD or DVD Most CDs or DVDs start automatically and display an installation screen If the disc do...

Страница 44: ...mory RAM or Processor CPU please refer to InfoCentre 3 External hardware device Installing a new hardware device such as a printer scanner joystick etc is not a complicated task Each type of device ha...

Страница 45: ...ate when everything was working correctly For instructions see Returning to a previous system condition on page 46 4 Reset your system to its factory condition If nothing else has solved the problem a...

Страница 46: ...e points to get your system running again Windows automatically creates an additional restore point each day and also each time you install software or device drivers Help For more information about u...

Страница 47: ...to Caution Continuing the process will erase all files on your hard drive 4 Click on OK The recovery process begins by restarting your computer then continues by copying files to your hard drive This...

Страница 48: ...on of the device UNINTENTIONAL EMITTER PER FCC PART 15 This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits ar...

Страница 49: ...s on how to comply with the fax branding requirement INDUSTRY CANADA IC INTENTIONAL EMITTER PER RSS 210 Caution To prevent radio interference to licensed service or co channel Mobile Satellite systems...

Страница 50: ...together This precaution may be particularly important in rural areas The Ringer Equivalence Number REN assigned to each terminal device provides an indication of the maximum number of terminals allo...

Страница 51: ...iring regulations in your country In the U K these are the IEE regulations POWER SUPPLY AND CABLES Power Supply The power supply socket inlet and socket outlet if equipped are classified as Hazardous...

Страница 52: ...NSIDE THE COMPUTER CAN BECOME HOT AFTER PROLONGED USE You then must close the chassis before you plug in and switch on the equipment LASER COMPLIANCE STATEMENT The optical devices are tested and certi...

Страница 53: ...ectronic Equipment WEEE Directive requires that used electrical and electronic products must be disposed of separately from normal household waste in order to promote reuse recycling and other forms o...

Страница 54: ...me it is in use then that person may also use the SOFTWARE on a portable or home computer 2 Copyright The SOFTWARE is owned by Gateway or its suppliers and is protected by United States copyright laws...

Страница 55: ...ory card reader 8 Optical drives 9 DSL 20 41 DVI port 12 E Electronic Program Guide 19 Email 42 Environment 53 Epilepsy warning 5 Error checking 25 eSATA 12 ExpressCard 11 External hardware devices 44...

Страница 56: ...oftware Removing software 26 Software License 54 Speakers 7 Spyware 29 Storage 14 S Video 12 System requirements 43 System Restore 27 38 System tools Disk Cleanup 25 Disk Defragmenter 25 Error checkin...

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