70
71
PROBLEM
POSSIBLE CAUSES
WHAT TO DO
Machine is making pulsing/
pumping sound while extracting
espresso or steaming milk
The machine is carrying out the normal
operation of the 15 bar pump
No action require as this is the normal operation of
the machine.
Espresso runs out around the
edge of the filter holder
Filter holder is not inserted in the group
head properly
Refer to ›Inserting The
Portafilter‹, page 55.
There are espresso grounds around the
filter rim
Clean any excess ground espresso from the rim of the
filter holder to ensure a proper fit into the brew head.
Too much ground espresso in the filter
Refer to ›Adjusting the Grind Amount‹, page54.
Ground espresso has been tamped too
firmly
Refer to ›Tamping The Ground Espresso‹, page 55.
Incorrect filter for amount of ground coffee
used
Ensure you use the small filter for 1 cup of espresso
and the larger filter for 2 cups of espresso.
Espresso extracts as drops from
the
portafilter
The water tank is empty or low
Refer to step 1 – ›Filling The Water Tank‹, page 53.
Espresso grind is too fine
Ensure you use a suitable espresso grind. Refer to
›Adjusting the Grind Size‹ on page 54.
Machine is blocked by mineral deposits
Decalcify the machine. Refer to ⁄Decalcifying‹, page 63.
Machine is making a loud and
continuous pumping noise
Water tank is empty
Refer to step 1 – ›Filling The Water Tank‹, page 53.
Water tank is not securely in place
Refer to step 1 – ›Filling The Water Tank‹, page 53.
No steam is generated
Machine is not turned on
Ensure the machine is plugged in, switched on at the
power outlet and the POWER button is pressed to on.
Water tank is empty
Refer to step 1 – ›Filling The Water Tank‹, page 53.
Steam Dial is not in ‘Steam’ position
Turn the steam dial to the Steam-position.
Steam Wand is blocked
Use the pin on the cleaning tool to clear the opening.
If the steam wand continues to be blocked remove
the tip of the steam wand using the fitting in the
middle of the cleaning tool. Refer to ›Care and
Cleaning‹, page 62.
Milk is not foamy after texturing Not enough steam
Steam wand may be blocked. Refer to ›Care and
Cleaning‹, page 62.
Milk is not fresh and cold
Use cold fresh milk. Refer to ‘›The Art of Texturing
Milk‹, page 58.
Machine is not working
The unit appears to be on but the machine
ceases to operate.
The safety thermal-cut may have activated due to the
pump or grinder overheating. Turn the machine off
and allow it to cool for about 30 - 60 minutes.
No ground espresso coming from
grinder
No espresso beans in hopper.
Fill hopper.
Grinder does not start when
micro switch is pressed. ‘Filter
Size’ lights are cycling through
single and double.
Bean Hopper safety interlock is open
(hopper is not correctly in place).
Remove hopper, check for any then debris replace
the hopper into the correct location.
Too much/too little ground
espresso is being delivered to the
filter basket
Grind Amount settings are incorrect for
particular grind size.
Reset the machine to defaults or re-program new
espresso Grind Amount settings.
notes For Disposal
Dispose of the appliance and packaging must be effected in accordance with the
corresponding local regulations and requirements for electrical appliances and pa
-
ckaging. Please contact your local disposal company.
Do not dispose of electrical appliances as unsorted municipal waste, use separate collection
facilities. Contact your local government for information regarding the collection systems
available. If electrical appliances are disposed of in landfills or dumps, hazardous substan-
ces can leak into the groundwater and get into the food chain, damaging your health and
well-being. When replacing old appliances with new ones, the retailer is legally obligated
to take back your old appliance for disposal at least for free of charge.
inForMation anD service
Please check www.gastroback.de for further information. For technical support, please
contact Gastroback Customer Care Center by phone: +49 (0)4165/22 25-0 or e-mail:
WarrantY
We guarantee that all our products are free of defects at the time of purchase. Any demons-
trable manufacturing or material defects will be to the exclusion of any further claim and
within warranty limits of the law free of charge repaired or substituted. There is no warranty
claim of the purchaser if the damage or defect of the appliance is caused by inappropriate
treatment, over loading or installation mistakes. The warranty claim expires if there is any
technical interference of a third party without an written agreement.
The purchaser has to present the sales slip in assertion-of-claim and has to bear all charges
of costs and risk of the transport.
the appliance is intended for household use only and not suited for com-
mercial usage. Do not attempt to use this appliance in any other way or for
any other purpose than the intended use, described in these instructions.
any other use is regarded as unintended use or misuse, and can cause se-
vere injuries or damage. there is no warranty claim of the purchaser if any
injuries or damages are caused by unintended use.
