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• If the steam wand remains blocked, use the pin on the cleaning tool to clear the opening.
• If the steam wand continues to be blocked, the tip of the steam wand can be removed by
using the fitting in the middle of the cleaning tool.
• Unscrew the tip with the cleaning tool.
• Soak the tip in hot water before using the pin on the cleaning tool to unblock. Replace the
tip back onto the steam wand and secure with the cleaning tool.
cleaning / unBlocKing the Filters, portaFilter anD group heaD
Periodically run water through the machine with the portafilter in place, but without any
ground espresso in the filter, to rinse out any residual coffee particles.
Should the fine holes in the filters become blocked follow the following steps:
1.
Place the filter into the portafilter. Run water through the machine with the filter and por-
tafilter, without any ground espresso, in place.
2.
The fine pin on the cleaning tool can be used to clear any grinds in the filter holes.
3.
To clean the single wall filters simply run water through the portafilter using the manual
pour function by holding down the one cup button.
4.
For a thorough clean of the filters, run a cleaning cycle of the machine with the portafilter
and filter in place.
note:
Pin on Cleaning Tool is extremely sharp. Use care when using.
cleaning the outer housing / cup WarMing plate
The outer housing and cup warming plate can be cleaned with a soft, damp cloth. Then
polish with a soft, dry cloth. Do not use abrasive cleansers, pads or cloths which can scratch
the surface.
cleaning the Drip traY
The drip tray should be removed, emptied and cleaned at regular inter-
vals, particularly when the drip tray full indicator is showing ›Empty Me!‹.
Remove grid, compartments and ›Empty Me!‹ indicator from the drip
tray. Dispose of the grounds from the dry compartment into the waste
bin. Wash the drip tray with warm soapy water, using a non-abrasive washing liquid, rinse
and dry thoroughly. The ›Empty Me!‹ indicator can be removed from the drip tray by pulling
upwards to release the side latches. The drip tray base and cover are dishwasher safe.
cleaning the storage traY
The storage tray can be removed after the drip tray is removed then
cleaned with a soft, damp cloth (do not use abrasive cleansers, pads or
cloths which can scratch the surface).
storage
Before storing, press the POWER-button to off, turn the steam dial to off and unplug. Remove
unused beans from the hopper, empty the water tank and the drip tray. Ensure the machine is
cool, clean and dry. Insert all accessories into position or into the storage tray. Store upright.
Do not place anything on top.
Warning:
Do not immerse power cord, power plug or aplliancein water or any other
liquid. Tthe water tank should never be removed or completely emptied during decalcifying.
trouBle shooting guiDe
PROBLEM
POSSIBLE CAUSES
WHAT TO DO
When the machine is switched
on, the steam and hot water
lights are flashing.
Steam dial is not in STAND BY-position
Turn the Steam dial to STAND BY-position. Machine
will commence normal heat up procedure.
Espresso does not run through.
Machine is not turned on or plugged in
Ensure the machine is plugged in and the POWER
button is pressed to on.
Water tank is empty
Refer to ›Filling The Water Tank‹, page 53.
Espresso grind is too fine
Ensure you use a suitable espresso grind. Refer to
›Adjusting the Grind Size‹ on page 54.
Too much ground espresso in the filter
Refer to ›Adjusting the Grind Amount‹, page54.
Espresso grind tamped too firmly
Refer to ›Tamping The Ground Espresso‹, page 55.
The filter is blocked
Clean the filters. Refer to ›Cleaning The
Filters‹,
page 65.
Espresso runs out too quickly
The espresso grind is too coarse
Ensure you use a suitable espresso grind. Refer to
›Adjusting the Grind Size‹ on page 54.
Not enough ground espresso in the filter
Refer to ›Adjusting the Grind Amount‹, page54.
Ground espresso not tamped firmly enough
Refer to ›Tamping The Ground Espresso‹, page 55.
Espresso is too cold
Cups not preheated
Preheat cups. Refer to ›Pre-Warming The Cups‹,
page 53.
Milk not heated enough (if making a
cappuccino or latté)
When the base of the jug becomes too hot to touch
this is when the milk is heated at the correct tempe-
rature. Refer to ›The Art of Texturing Milk‹, page 58.
No crema
Espresso is not tamped firmly enough
Refer to ›Tamping The Ground Espresso‹, page 55.
Espresso grind is too coarse
Ensure you use a suitable espresso grin
Ground espresso is not fresh
Change old beans with fresh roasted or pre-ground.
Ground espresso should not be kept for longer than
a week.
Filter holes are blocked
Use the fine pin on the cleaning tool to clear the
holes. Refer to ›Cleaning The Filters‹, page 65.