Gasboy Islander Prime, Инструкция по установке и эксплуатации

Страница: 102 / 108

Troubleshooting 8.4 Printer
Page 90 MDE-5411A ForeHB Islander Prime Installation Manual · October 2018
8.4 Printer
The following table describes the printer troubleshooting procedure and appropriate corrective
actions (see
Table 27 ):
Table 27: Printer Troubleshooting
Fault Probable Cause Checks Corrective Action
Problem with the
nOrCU Faulty connection Check power to the nOrCU. Verify that the white power connector
is plugged into the nOrCU power
socket.
Power supply
failure Is the power supply on? 1 Replace the fuse.
2 Replace the power supply.
Faulty nOrCU Replace the nOrCU.
Incorrect
SiteOmat setup Verify that the OrPAY1000
parameters defined in
SiteOmat match the values
presented in OrPAY1000
display at power-on. Set the OrPAY1000 bus and
parameters according to the
OrPAY1000 values presented in
OrPAY1000 display at power-on.
Incorrect nOrCU
setup Log into OrPAY1000 and
verify that all parameters
match the nOrCU setup. Log into OrPAY1000 and amend the
setup so that it matches the nOrCU
setup.
Fault Probable Cause Checks Corrective Action
Printer Does Not Print
No printed summary at the
end of transaction. Printer is out of
paper. Check paper roll. Replace paper roll.
Paper Lock switch
is open. Check Paper Lock switch position. Close Paper Lock
switch.
Paper jam Release paper.
Incorrect SiteOmat
setting. Check SiteOmat printer settings. Set printer parameters
properly.
Faulty printer Replace printer.
No Power to the Printer
No printing; printer doesn't
produce a beep sound at
power on. Power cable is
disconnected. Check power cable connections
between the printer and OrPAY1000. Make correct and
good connection if it
was incorrect.
Faulty power
supply Check power supply outputs using a
digital voltmeter. The output voltage
should be 24 VDC. Replace power supply.
Faulty printer Replace the printer.