Gasboy CFN Series, Руководство для стартапов, Страница: 105 / 119

03/07/03 13-1
Section 13
CUSTOMER TRAINING
❑
Explain to the terminal operator how the data terminal/CRT responds to all commands.
Review the
Site Manager's Manual and all relevant commands. Have the terminal operator
perform the commands.
❑
Explain the importance and show how and when to use the backup commands.
❑
Refer the user to the Data Terminal/CRT/printer manuals for any periodic maintenance. Also
review the data terminal switches, buttons, and LED's for proper settings and indications.
❑
Show the site manager and terminal operator how to dispense product by initiating
transactions with the customer's cards/keys at the island card reader unit on the fuel island.
If the customer's cards/keys are not available, use the test cards/keys provided with the
system.
❑
For systems with a CheckPoint console, demonstrate the following both with and without a
network:
❑
Fuel only sale, cash, credit
❑
Merchandise only sale, cash, credit
❑
Combined fuel/merchandise, cash, credit
❑
Move merchandise
❑
Safedrops, reversals, view sale, void item/ticket
❑
Change fuel prices from CRT
❑
Change PLU prices from CRT
❑
Shift break
Refer to the CheckPoint and Site Manager's Manuals for detailed information.
❑
For systems with a Profit Point console, demonstrate the following both with and without a
network:
❑
Fuel only, cash, credit
❑
Merchandise only, cash, credit
❑
Combined fuel/merchandise, cash, credit
❑
Scanned item not on file
❑
Add item, add fuel
❑
Off hook, active payable pump menus, working sale, new merchandise
❑
Size (modifier keys), PLU key
❑
Change fuel prices from CRT
❑
Change PLU, UPC prices from Profit Point
❑
Shift break
❑
For systems with a receipt printer, demonstrate procedures for changing the receipt paper,
the ribbon and the self-test mode of operation as explained in the
Star Receipt Printer
Manual .