Message
Cause
Action
Wrong PIN code
Wrong PIN code has been entered.
Five attempts are permitted, and the
keypad is then blocked for five minutes.
Enter the correct PIN code. Contact
your local GARDENA representative if
you forget the PIN code.
No drive
The product is caught in something.
Free the product and rectify the reason
for the lack of drive. If it is due to wet
grass, wait until the lawn has dried be-
fore using the product.
The work area includes a steep slope.
Maximum guaranteed slope is 40%.
Steeper slopes should be isolated. Re-
fer to
The guide wire is not laid at an angle
on a slope.
If the guide wire is laid on a slope, it
must be laid at an angle across the
slope. Refer to
on page 20.
Wheel motor over-
loaded, right
The product is caught in something.
Free the product and rectify the reason
for the lack of drive. If it is due to wet
grass, wait until the lawn has dried be-
fore using the product.
Wheel motor over-
loaded, left
Charging station
blocked
The contact between the charging
strips and contact strips may be poor
and the product has made a number of
attempts to charge.
Put the product in the charging station
and check that the charging strips and
contact strips make good contact.
An object is obstructing the product.
Remove the object.
The charging station is tilted or bent.
Confirm that the charging station is
placed on a fully flat and horizontal
ground. The charging station must not
be tilted or bent.
Stuck in charging
station
There is an object in the way of the
product preventing it from leaving the
charging station.
Remove the object.
Upside down
The product is leaning too much or has
turned over.
Turn the product the right way up.
Needs manual
charging
The product is set to the
Secondary
area operating mode.
Place the product in the charging sta-
tion. This behavior is normal and no ac-
tion is required.
1025 - 001 - 23.01.2019
Troubleshooting - 37
