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3.3.1.1
Unsuccessful Device Discovering
Here are some possible reasons for unsuccessful device discovering:
1.
Sleeping device - some devices are not in constant communication with the
controller. In case that the device "falls asleep" before it is completely discovered,
you can try to wake it up and restart the procedure with the discovery button.
2.
Adding multiple devices at once - adding multiple devices simultaneously slows
down the process. Try adding the device separately.
3.
The device does not follow the full Zigbee specification.
4.
The device is not compatible with Houseper. Supported Zigbee versions are 3.0
and 1.2 with some additional Houseper compatibility settings. All devices offered
on this site are compatible with the Houseper smart home system.
3.4
First you will need to check whether the IP camera is supported by the Houseper system.
Read the camera manual and if needed perform Factory Reset to return it to factory
settings. Follow these steps:
1.
Follow the camera manual to switch it on and set up its network. Make sure the
IP camera is configured on the same network as the controller.
2.
Select Add Camera in the Houseper app from the Settings tab.
3.
Wait until the controller scans your network and display lists the cameras.
4.
Use the Add button to join the camera.
5.
Enter username and password. (If you don’t know the username and
password, you can find the default credentials in the camera manual). Confirm
with OK.
6.
The correct username and password will take you to the next step - password
change (optional step for better security). Enter your old and new passwords and
click OK to change or select Cancel to skip this step.
Now that your Camera has been successfully added, you can further proceed with the
next steps, if you have any left on the list. More information about cameras can be
found in the Devices section of this manual.
3.5
The initial connection of a smartphone/tablet to the controller can only be done if both
devices are located in the same network.