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3.4Troubleshooting by Error code
DX100 Service Manual
1930
Heater thermistor open
error
The heater thermistor becomes open.
• Connection failure
• Defective parts
1. Check the connection between the Heater thermistor and Heater
Board (CN3).
2. Check if the Heater thermistor is broken.
1. Replace the Heater Unit with a new one.
1931
Heater thermistor short
error
The heater thermistor becomes short-circuited.
• Connection failure
• Defective parts
1. Check the connection between the Heater thermistor and Heater
Board (CN3).
2. Check if the Heater thermistor is broken.
1. Replace the Heater Unit with a new one.
1932
Heater abnormal high
temperature error
The Heater ON/OFF circuit is abnormal.
Turn the power off once and turn it back on to check if the printer
recovers from the error. (Ignore it if the error does not occur again).
Replace the Heater Board with a new one.
1933
Heater abnormal low
temperature error
The temperature of the Heater Unit decreases abnormally during
operation.
• Thermistor installation failure
• Harness failure
• Thermostat has worked (breaking).
• Heater Unit failure
• Board failure (including blowout of the fuse)
1. Turn the power off once and turn it back on to check if the
printer recovers from the error. (Ignore it if the error does not
occur again)
2. Check the connection between the Heater Unit and Heater
Board (CN2, CN3, CN4, CN7).
3. Check if the fuse is blown out.
1. Replace the Heater Unit with a new one.
2. Replace the fuse of Heater Board with a
3. Replace the Heater Board with a new one.
1934
Heater warming up low
temperature error
The Heater Unit cannot be warmed up within the specified time.
• Thermistor installation failure
• Heater Unit failure
• Breaking or disconnection of the harness
• Thermostat has worked (breaking).
• Board failure
1. Turn the power off once and turn it back on to check if the
printer recovers from the error. (Ignore it if the error does not
occur again)
2. Check the connection between the Heater Unit and Heater
Board (CN2, CN3, CN4, CN7).
3. Check if the fuse is blown out.
1. Replace the Heater Unit with a new one.
2. Replace the fuse of Heater Board with a
3. Replace the Heater Board with a new one.
1935
Heater AC error
Cannot make AC detection of the Heater Unit.
• Heater Unit failure
• Breaking or disconnection of the harness
• Board failure
1. Turn the power off once and turn it back on to check if the
printer recovers from the error. (Ignore it if the error does not
occur again)
2. Check the connection between the Heater Unit and Heater
Board (CN2, CN3, CN4, CN7).
3. Check if the fuse is blown out.
1. Replace the Heater Unit with a new one.
2. Replace the fuse of Heater Board with a
3. Replace the Heater Board with a new one.
1936
Heater UART
communication time out
error
No reply in the UART communication, no UART communication
for a certain period.
• Harness failure
• Board failure
1. Turn the power off once and turn it back on to check if the
printer recovers from the error. (Ignore it if the error does not
occur again)
2. Check the connection between the Heater Board (CN8) and
Heater Board (CN8).
1. Replace the harness with a new one.
2. Replace the Heater Board with a new one.
3. Replace the Main Board with a new one.
1937
UART communication
error
UART communication is failed.
• Harness failure
• Board failure
1. Turn the power off once and turn it back on to check if the
printer recovers from the error. (Ignore it if the error does not
occur again)
2. Check the connection between the Heater Board (CN8) and
Heater Board (CN8).
1. Replace the harness with a new one.
2. Replace the Heater Board with a new one.
3. Replace the Main Board with a new one.
Table 3-5. Troubleshooting by Error Code
Code
Error Name
Cause
Check Item
Remedy
Содержание Frontier-S DX100
Страница 13: ...13 DX100 Service Manual 7 3 Board Layout Diagram 299 7 4 Board Voltage List 303...
Страница 14: ...C H A P T E R 1 PRODUCTDESCRIPTION...
Страница 29: ...C H A P T E R 2 OPERATINGPRINCIPLES...
Страница 46: ...C H A P T E R 3 TROUBLESHOOTING...
Страница 76: ...C H A P T E R 4 DISASSEMBLY ASSEMBLY...
Страница 208: ...C H A P T E R 5 ADJUSTMENT...
Страница 268: ...268 5 5Paper Feed Related Adjustment DX100 Service Manual 17 Install the Upper Cover P 100 18 Install the Top Cover P 97...
Страница 274: ...274 5 6Ink System Related Adjustment DX100 Service Manual Figure 5 99 Ink Flushing Discharge screen...
Страница 279: ...C H A P T E R 6 MAINTENANCE...
Страница 296: ...C H A P T E R 7 APPENDIX...
Страница 298: ...298 7 2Connector Summary DX100 Service Manual 7 2 Connector Summary PW sensor...
Страница 301: ...301 7 3Board Layout Diagram DX100 Service Manual Heater Board 3 3 V 8 10 5 V_IN 1 2 24 V_A 3 4 F5 24 V_A F6 5 V...
Страница 302: ...302 7 3Board Layout Diagram DX100 Service Manual Power Supply Board...