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3.4Troubleshooting by Error code
DX100 Service Manual
Table 3-5. Troubleshooting by Error Code
Code
Error Name
Cause
Check Item
Remedy
0001
NMI occurred
Board is damaged.
---
Replace the Main Board with a new one.
1000
LVS setting error
PW Sensor cannot detect the threshold value for the paper presence.
Check if paper remains on the platen.
Check if the PW Sensor is broken.
Remove the paper.
Error reoccurs
• Replace the CR Unit with a new one.
• Replace the Main Board with a new
one.
1001
IF adjustment error
IF adjustment for the PW Sensor cannot be performed.
Check if paper is fed normally.
Check if the PW Sensor is broken.
Eject the paper.
Error reoccurs
• Replace the CR Unit with a new one.
• Replace the Main Board with a new
one.
1002
Firmware update error
The firmware update file is broken.
The firmware update file is falsified.
---
Re-install the Printer Driver.
Re-install the Service Program.
1003
CUT Speed lowered
error
The speed of the Cutter Unit drops lower than the threshold value.
• Foreign objects exist in the path.
• Deformation of the Cutter Unit.
• Motor failure
Check if there is some foreign material on the roll.
Check if the Cutter Unit is not distorted.
Take away the foreign objects on the roll.
Error reoccurs
• Replace the Cutter Unit with a new
one.
1004
5V controller FAN lock
error
Cooling Fan (+5V) is not rotating.
1. Check the connection between the Cooling Fan (+5V) and Main
Board (CN26).
2. Check if the Cooling Fan (+5V) is not distorted.
1. Connect the Cooling Fan (+5V) again.
2. Replace the Cooling Fan (+5V) with a
1005
24V controller FAN lock
error
Cooling Fan (+24V) is not rotating.
1. Check the connection between the Cooling Fan (+24V) and
Main Board (CN24).
2. Check if the Cooling Fan (+24V) is not distorted.
1. Connect the Cooling Fan (+24V) again.
2. Replace the Cooling Fan (+24V) with a
1102
Tube maintenance error
The maintenance counter of the Ink Supply Tube exceeds the
threshold value. (CR Unit drive path count exceeds the specified
value (2.5 million passes).)
---
1. Replace the Ink Tube with a new one.
2. Reset the counter of the Ink Tube.
1125
CR HP detection error
The CR Unit cannot track the Home position to set the CR origin.
• False origin detection due to paper jam or the like
• Misreading of CR Scale
• CR Lock failure
1. Check if the paper is jammed.
2. Check if the CR Scale is read out properly.
• Check if the CR Scale is damaged or contaminated.
3. Check if the CR Lock functions normally.
1. Re-install the CR Unit.
2. Clean the CR Scale with ethanol.
3. Replace the CR Scale with a new one.
4. Replace the Capping Unit with a new one.
Содержание Frontier-S DX100
Страница 13: ...13 DX100 Service Manual 7 3 Board Layout Diagram 299 7 4 Board Voltage List 303...
Страница 14: ...C H A P T E R 1 PRODUCTDESCRIPTION...
Страница 29: ...C H A P T E R 2 OPERATINGPRINCIPLES...
Страница 46: ...C H A P T E R 3 TROUBLESHOOTING...
Страница 76: ...C H A P T E R 4 DISASSEMBLY ASSEMBLY...
Страница 208: ...C H A P T E R 5 ADJUSTMENT...
Страница 268: ...268 5 5Paper Feed Related Adjustment DX100 Service Manual 17 Install the Upper Cover P 100 18 Install the Top Cover P 97...
Страница 274: ...274 5 6Ink System Related Adjustment DX100 Service Manual Figure 5 99 Ink Flushing Discharge screen...
Страница 279: ...C H A P T E R 6 MAINTENANCE...
Страница 296: ...C H A P T E R 7 APPENDIX...
Страница 298: ...298 7 2Connector Summary DX100 Service Manual 7 2 Connector Summary PW sensor...
Страница 301: ...301 7 3Board Layout Diagram DX100 Service Manual Heater Board 3 3 V 8 10 5 V_IN 1 2 24 V_A 3 4 F5 24 V_A F6 5 V...
Страница 302: ...302 7 3Board Layout Diagram DX100 Service Manual Power Supply Board...