
15 Problem Solving
570
Pro
b
lem
So
lv
in
g
15
027-757
[Cause]
Probable causes are as follows:
1)An error occurred while connecting the server.
2)The reliable certificate has not been registered on the machine.
3)The server addresses of the SSL server and the destination server are not same.
4)The machine tries to communicate with the server using the encryption method which
is not supported on the machine.
5)The SSL client certificate has not been registered on the machine.
6)The server certificate has been expired or will be expired soon.
[Remedy] For 1), Check connection between the machine and the server, or the machine and the
DNS server using ping or trace route.
For 2), Import the CA certificate and intermediate certificate reliable to the SSL server
to the machine.
For 3), Check whether or not the machine communicates via the SSL proxy server which
enables you to confirm the SSL communication. When the machine uses the server, set
the machine not to use the SSL proxy server.
For 4), Check the encryption method supported on the machine. Set the available
encryption method to the SSL server setting.
For 5), Import the SSL client certificate and configure the setting to use the certificate.
For 6), Check the date and time registered on the machine is precise. If they are not,
adjust the gap.
027-758
[Cause]
The remote authentication is tried when [Login Name] and [Password] are not correctly
set in [LDAP Server/Directory Service Settings]. As the result, the LDAP server sent back
RFC2251 Result Message No "49" (invalid credentials).
[Remedy] A security error occurred. Make sure [Login Name] and [Password] are correctly set in
[LDAP Server/Directory Service Settings]. If the same message is displayed again,
contact our Customer Support Center.
027-760
[Cause]
An invalid parameter is specified by XJT command.
[Remedy] Confirm the specified parameter.
027-761
[Cause]
An on-demand print job was sent to the machine using the Web Applications feature,
but the time interval from receiving the print job until starting the print processing
exceeded the time limit specified on the machine.
[Remedy] When multiple documents are to be printed, reduce the number of documents, and then
execute the operation again. If the error still is not resolved, enter the System
Administration mode, and then select [System Settings] > [Common Service Settings] >
[Machine Clock/Timers] > [Print-On-Demand Duration], and specify a larger value or "0".
When on-demand printing is executed using the Web Application feature, the print
processing time is limited. Consequently if many documents are to be printed or if print
processing takes time, a timeout may occur before all the data are received. To resolve
this problem, change the time limit value according to the document volume and type.
If the error still is not resolved, contact our Customer Support Center.
027-762
[Cause]
An on-demand print job is sent to the machine using the Web Applications feature,
however, the specified job ticket is invalid because of one of the following causes:
Abnormal change to the job ticket because of the machine software failure
Abnormal change to the job ticket because of a bug on the sender's remote server
Abnormal change to the job ticket because of network trouble
Intentional alteration to the job ticket
[Remedy] Execute the print job again. If the error still is not resolved, contact our Customer
Support Center.
Error Code
Cause and Remedy
Содержание ApeosPort-V C2276
Страница 14: ...14 ...
Страница 42: ...1 Before Using the Machine 42 Before Using the Machine 1 ...
Страница 334: ...5 Tools 334 Tools 5 ...
Страница 356: ...7 Printer Environment Settings 356 Printer Environment Settings 7 ...
Страница 364: ...8 E mail Environment Settings 364 E mail Environment Settings 8 Receiving Protocol Domain Filtering S MIME Settings ...
Страница 388: ...9 Scanner Environment Settings 388 Scanner Environment Settings 9 ...
Страница 396: ...10 Using IP Fax SIP 396 Using IP Fax SIP 10 ...
Страница 408: ...12 Using the Server Fax Service 408 Using the Server Fax Service 12 ...