Operator’s Manual: Dura Dry II
Service & Warranties
© SP Industries, Inc.
Rev.004, 12/07
30
Service Options
Extended Warranty:
This plan is an extension to the original new purchase warranty. You may extend the original
warranty for six or twelve months up to a maximum of two years total coverage. This plan does
not provide Preventative Maintenance, nor does it cover travel or any freight expenses incurred.
Preventative Maintenance:
This plan provides our customers with two onsite visits per year. We would perform a thorough
preventative maintenance on your FTS equipment. You will be provided with a PM checklist and
a certificate of calibration, which is traceable to N.I.S.T. The purchase of this plan also provides
discounted parts and labor rate for additional service if required.
Full Service Agreement:
This plan covers 100% of expenses for travel, lodging, parts and labor. The FULL SERVICE
AGREEMENT is your total protection plan. This plan enables the end user to contact FTS
Service without going through the purchasing department (because the plan is pre paid). A
thorough Preventative Maintenance visit is included with the full service agreement. The PM visit
includes calibration of your equipment and a certificate of calibration that is traceable to N.I.S.T.
The purchase of the Full Service Agreement ensures premium service for any repair performed
on site or at FTS.
Contact FTS Service at (845) 687-0063 or (877) 548-4666 for details.
