Potential satellite radio reception issues
Antenna obstructions
For optimal reception performance, keep the
antenna clear of snow and ice build-up and
keep luggage and other material as far away
from the antenna as possible.
Terrain
Hills, mountains, tall buildings, bridges,
tunnels, freeway overpasses, parking garages,
dense tree foliage and thunderstorms can
interfere with your reception.
Station overload
When you pass a ground-based broadcast
repeating tower, a stronger signal may
overtake a weaker one and the audio system
may mute.
Satellite radio signal
interference
Your display may show ACQUIRING . . . to
indicate the interference and the audio
system may mute.
SIRIUS troubleshooting tips
Radio Display
Condition
Possible Action
Acquiring
Radio requires more
than two seconds to
produce audio for the
selected channel.
No action required.
This message should
disappear shortly.
Sat Fault/SIRIUS
system failure
Internal module or
system failure present.
If this message does
not clear shortly, or
with an ignition key
cycle, your receiver
may have a fault. See
your authorized dealer
for service.
Invalid Channel
Channel no longer
available.
Tune to another
channel or choose
another preset.
480
MyFord Touch™
2013 Flex
(471)
Owners Guide gf, 1st Printing
USA
(fus)