Potential station issues
Issue
Cause
Action
Sound fading or
blending in and out
The radio is shifting
between analog and
digital audio.
None - reception issue
that may clear up as
you continue to drive.
Audio mute delay
when selecting
HD2/HD3, multicast
preset or direct tune.
The digital multicast is
not available until the
HD Radio broadcast is
decoded. Once
decoded, the audio is
available.
None - this is normal
behavior. Wait until
the audio is available.
Cannot access
HD2/HD3 multicast
channel when recalling
a preset or from a
direct tune
The previously stored
multicast preset or
direct tune is not
available in your
current reception area.
None - the station is
not available in your
current location.
Text information does
not match currently
playing audio
Data service issue by
the radio broadcaster.
Fill out the station
issue form at website
listed below.*
No text information
shown for currently
selected frequency
Data service issue by
the radio broadcaster.
Fill out the station
issue form at website
listed below.*
HD2–HD7 stations not
found when Scan is
pressed.
Pressing Scan disables
HD2–HD7 channel
search.
None - this is normal
behavior.
*http://www.ibiquity.com/automotive/report_radio_station_experiences
HD Radio™ Technology manufactured under license from iBiquity Digital
Corp. U.S. and foreign patents. HD Radio™ and the HD and HD Radio logos
are proprietary trademarks of iBiquity Digital Corp. Ford Motor Company
and iBiquity Digital Corp. are not responsible for the content sent using HD
Radio technology. Content may be changed, added or deleted at any time at
the station owner’s discretion.
MyFord Touch™
473
2013 Flex
(471)
Owners Guide gf, 1st Printing
USA
(fus)