MYKEY TROUBLESHOOTING
Condition
Potential Causes
I cannot program a key
•
The key in the ignition does not have admin
privileges.
•
The key in the ignition is the only admin key
(there always has to be at least one admin
key).
•
The intelligent access key is not in the
backup slot (vehicles with push button start).
•
SecuriLock passive anti-theft system is
disabled or in unlimited mode.
•
The vehicle has been started using a remote
start system that is not programmed with
admin privileges. Refer to
Using MyKey with
remote start systems.
I cannot program the
optional settings
•
The key in the ignition does not have admin
privileges.
•
No keys are programmed to the vehicle.
Refer to
Creating a MyKey.
•
The vehicle has been started using a remote
start system that is not programmed with
admin privileges. Refer to
Using MyKey with
remote start systems.
I cannot clear the
restricted keys
•
Key in the ignition does not have admin
privileges.
•
No restricted keys are programmed to the
vehicle. Refer to
Creating a MyKey.
•
The vehicle has been started using a remote
start system that is not programmed with
admin privileges. Refer to
Using MyKey with
remote start systems.
I lost the only admin
key
•
Purchase a new key from your authorized
dealer.
I lost a key
•
Program spare keys as outlined under
SecuriLock
in the
Security
chapter.
74
MyKey
2013 Flex
(471)
Owners Guide gf, 1st Printing
USA
(fus)