166
Appendix
In the warranty period
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The FOMA terminal will be repaired at no charge subject to the conditions of the warranty.
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Be sure to bring the written warranty when you request for a repair. The subscriber will be
changed for the repair without written warranty or repairs of defects resulting from misuse,
accident or neglect even during the warranty period.
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The subscriber is charged even during the warranty period for the repair of failures caused
by the use of devices or consumable items that are not DoCoMo-specified.
Repairs may not be possible in the following cases:
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Repair is not possible when corrosion due exposure to moisture, condensation or
perspiration is detected in a moisture seal reaction or test, or if any of the internal boards
are damaged or deformed. Since these conditions are outside the scope of the warranty, a
repair, if at all possible, will be charged.
After expiration of the warranty
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All repairs that are requested are charged.
Replacement parts
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The functional parts necessary to repair the FOMA terminal will be made available for a
minimum of six years after the product is discontinued. Note that repairs may be possible,
depending on the malfunction, even if the stock period has expired. Contact the "After Sales
Service" phone number for more information.
(
→
P. 165)
Notes
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Do not modify the FOMA terminal, the FOMA card or its accessories.
• Fire, injury or damage may result.
• In order to prevent interference of radio waves or network breakdown, the FOMA terminal
and FOMA card are manufactured according to technical standards stipulated by law. Do
not use FOMA terminals or FOMA cards that do not meet these standards.
• If the FOMA is modified (part replacement, modification, painting, etc.) it will be repaired
only after the modified parts have been restored to the condition by default. However,
repair may be refused depending on the nature of modification.
• Repair of failures or damage caused by modification are charged even during the
warranty period.
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Do not remove any inscription stickers attached to the FOMA.
The inscription stickers certify that the FOMA terminal satisfies specific technical standards.
Not that if stickers are removed intentionally or are reattached in such a way that
confirmation of the sticker's contents is impossible, repair or servicing may be refused
because confirmation of whether or not the phone conforms to relevant technical standards
cannot be made.
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The ON/OFF function settings and stored data may be cleared (reset) by failure, repair or
handling processes. Should this happen, set up the functions again.
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Страница 159: ...157 Appendix 1 Troubleshooting 158 2 Specifications 161 3 Glossary 162 4 Warranty and after sales service 165 ...
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